Position Summary:
Responsible for the timely and accurate posting of all cash receipts into various patient accounting systems.
Responsibilities:
Process daily lockbox deposit receipts and prepare for delivery to lockbox.
- Assure proper placement of exception and unidentified items.
- Monitor and process electronic data.
- Maintain complete and accurate records for auditors.
- Contact payees of unidentifiable payments to obtain proper placement prior to refunding payment and balance accounts daily.
- Monitor, research, and record all checks received on premise, contact payee when unidentifiable or improperly completed (no
signature, improper payee, restrictive endorsement, etc).
- Contact payees of unidentifiable payments on “Suspense” accounts and report and out of balance amounts to Cash Receipts
Supervisor.
- Transfer payments between hospital patient accounts, practice receivables, and general ledger accounts.
- Process and post any adjustments to hospital patient accounts when notification is received from the bank regarding foreign
currency differences.
- Process and post batches necessary to correct any payment code errors.
- Process and post “$0 remittances” in order to record explanation of benefits notes on patient accounts.
- Process insufficient and stop payment checks received from Finance or the bank.
- Communicate effectively with all levels of Orlando Health employees, and with individuals outside Orlando Health (i.e. insurance
companies, clinic, bank, and auditors).
- Enter batch totals on daily control log in an accurate and timely manner.
- Follow up with appropriate staff to locate missing information.
- Maintain necessary logs.
- Responsible for answering telephone calls in area when needed.
- Efficiently and accurately utilizes the computer system to enter appropriate information.
- Assist Cash Receipts Analyst II with planning and organizational activities as needed.
- At all times maintains confidentiality regarding patient, personnel and corporate issues.
- Participate in departmental meetings as necessary.
- Seek to gain needed knowledge and experience to promote to Cash Receipts Analyst II position and perform Cash Receipts Analyst
II functions as necessary.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Qualifications:
Education/Training
High school graduate or GED required. Required to perform 10-key operations by touch. Must complete PFS orientation program and all other mandatory training assigned within 6 months of hire.
Licensure/Certification
One (1) year office and computer experience, to include accounting related duties.
Experience
One (1) year office and computer experience, to include accounting related duties.