Position Summary:
Horizon Werst-Winter Garden
Pool/PRN Varies
A Cashier is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.
Responsibilities:
- Responsible for the efficient operation of the registers or other computerized order entry systems in the unit.
- Familiar with all pricing, preparing cash reports and cash reconciliation.
- Able to maintain efficient customer flow, while possessing good customer service skills, identifying correct portions and general
maintenance and cleaning of all areas and equipment in the department including cash registers, beverage stations and take out
stations.
- Responsible for the collection and safe keeping of all charge slips.
- Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team
members, and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and
compassionate manner at all times, including person to person, telephone and written forms.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Qualifications:
Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers.
180 days previous cash handling experience required.