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Client Partner (Account Executive), Healthcare

Catalant, the pioneer of Consulting 2.0, has helped the biggest and best companies use independent consultants for their most important work for over 10 years. More than 30% of the Fortune 500, top PE firms, and leading consultancies partner with Catalant to gain access to highly skilled, experienced business professionals who’ve solved their exact problems before. Over 100k talented independent consultants count themselves as Catalant Experts. 


We reinvented the traditional consulting model with our modern, digitally-enabled approach to solving complex business problems, giving leaders (even those outside of the C-suite) direct access through a technology platform to the expertise of senior operators, SMEs, and former consultants. With backing from some of the world's top venture capital firms, we continue to bolster our industry-leading platform by growing the team that will take Catalant to the next level. 



As a Client Partner, you will be an integral part of the growth within a targeted portfolio of named accounts within your industry vertical, which in this case will be part of our Healthcare team. Working within your specific  community, you will work to expand the presence of Catalant experts across multiple departments, managing the entire sales cycle from lead generation to deal conversion and project extensions. With your deep understanding of Catalant’s offerings and your expertise in your industry, you will serve as a trusted advisor to your clients, identifying and promoting tailored solutions that address their most pressing business challenges. As an individual contributor on the team, your role will be pivotal in ensuring seamless project delivery and fostering long-term client relationships, ultimately contributing to the continued success and growth of both your accounts and Catalant. 


What You'll Do:
  • Design a comprehensive engagement plan that includes high-value stakeholders,  communication strategies, and activities to deepen the relationship over time.
  • Engage with clients early in their planning phases to position Catalant as a key enabler in successfully executing their strategic initiatives.
  • Develop customized consulting solutions and expert talent that align with the client's strategic goals. Present these solutions in a way that highlights Catalant’s unique value proposition.
  • Position yourself as a strategic advisor and problem-solving partner to senior executives at the client including the C-level executives and VPs.
  • Engage additional departments across the organization including common consulting buyers (corporate strategy, operations leadership, supply chain, procurement, CTO/CIO, and more).
  • Maintain a robust pipeline of potential projects and track them through all stages of the sales cycle (from lead to close to extension).
  • Work closely with Associates to match expert talent to project needs.  For strategic projects, directly engage with Catalant experts to vet, prepare, and advise.
  • Ensure experts are well-prepared for interviews and proposal development by providing them with a clear set of client needs and preferences.
  • Manage externally and internally facing summaries of Catalant work at assigned accounts to help communicate the value we are creating as well as monitor that the work is going well.
  • Build productive partnerships with internal stakeholders across Catalant.


What You'll Bring:
  • Bachelor’s degree4-10 years of experience in sales, professional services, or consulting
  • 3+ years of experience within the healthcare industry, ideally with a focus in payor/provider 
  • Expertly capable of building successful pipeline and book of business
  • Excellent presentation and communication skills (both written and verbal)
  • Ability to engage clients at all levels
  • Ability to hit the ground running having a network and deep understanding of their client community is a must
  • Passion for helping business professionals solve their complex business problems
  • Thrive in a highly-entrepreneurial, dynamic, and demanding  environment


Benefits 


At Catalant, we strive to offer a work environment where employees can bring however much of their full, authentic self as they desire. With this in mind, we are happy to offer our employees: 

- Flexible paid time off

- 13 company holidays + an All Company wellness day off each quarter

- Twelve weeks of paid parental leave regardless of how you choose to grow your family

- Generous health insurance coverage as well as optional vision and dental

- 401k to save for retirement

- Pre-tax commuter and flexible spending accounts

- A lifestyle spending account to be used towards cell phone, internet, commuting, and learning & development 

- Wellness stipend for your mental, emotional, or physical wellbeing needs and support

- Work from Home stipend



Equal Employment Opportunity Policy

Catalant is proud to be an equal opportunity workplace. Catalant makes employment decisions on the basis of merit and business objectives and does not discriminate against applicants or employees on the basis of age, race, color, religion, national origin, ancestry, gender (including gender nonconformity and status as a transgender individual), sexual orientation, pregnancy, marital status, military or veteran status, qualified physical or mental disability, genetic condition or predisposition, or any other status protected by law. All Catalant employees are prohibited from engaging in any form of discrimination.



We have a flexible hybrid work model, where employees local to our Boston headquarters come into our office on a flexible basis, and other employees are fully remote. We are hiring and conducting interviews and onboarding either virtually or in person if local to Boston, depending on what makes most sense based on the specific candidate and new hire. Talk to our People Team to learn more!

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What You Should Know About Client Partner (Account Executive), Healthcare, Catalant

Are you ready to take your career to the next level? Join Catalant as a Client Partner (Account Executive) within our dynamic Healthcare team in Boston, MA! At Catalant, we’re redefining the consulting landscape, enabling top companies to access the expertise they need to tackle their most complex business challenges. With over a decade of innovation and a robust portfolio that includes more than 30% of the Fortune 500, we’re looking for someone like you to make a difference. As a Client Partner, you’ll dive into a portfolio of named accounts, managing the entire sales cycle from lead generation to closing deals and extending projects. Your role will be crucial in developing customized consulting solutions that align with clients' strategic goals. You’ll engage clients early, fostering relationships with stakeholders, including senior executives and VPs, to position Catalant as a trusted advisor. Your experience in the healthcare industry, combined with your knack for building pipeline and business, will enable you to thrive in this entrepreneurial environment. With your communication skills and passion for solving problems, you’ll create lasting partnerships and contribute to the success of our clients and Catalant alike. Our flexible work model and comprehensive benefits — from paid parental leave to a wellness stipend — are just part of what makes Catalant a great place to grow your career. Are you the person we’re looking for? Let’s find out together!

Frequently Asked Questions (FAQs) for Client Partner (Account Executive), Healthcare Role at Catalant
What are the primary responsibilities of the Client Partner (Account Executive) at Catalant in Healthcare?

As a Client Partner (Account Executive) at Catalant in the Healthcare sector, you will design engagement plans with high-value stakeholders, engage early with clients to position Catalant’s offerings, develop consulting solutions tailored to client needs, and maintain a robust pipeline of potential projects. Your focus will be on navigating through the sales cycle effectively, ensuring seamless project delivery, and fostering long-term relationships with clients.

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What qualifications are required to become a Client Partner (Account Executive) at Catalant?

To qualify for the Client Partner (Account Executive) position at Catalant, applicants should possess a Bachelor’s degree and 4-10 years of experience in sales, professional services, or consulting. Specifically, candidates should have at least 3 years of experience in the healthcare industry, ideally with a focus on payor/provider relationships. Excellent communication skills, the ability to engage clients at all levels, and a passion for solving complex business problems are equally important.

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How does the role of Client Partner (Account Executive) at Catalant support long-term client relationships?

In the role of Client Partner (Account Executive) at Catalant, you will be instrumental in supporting long-term client relationships through strategic engagement. By building comprehensive engagement plans, working closely with clients to align consulting solutions with their goals, and maintaining open lines of communication, you will position yourself as a trusted advisor. This approach not only enhances client satisfaction but also maximizes project extensions and ongoing collaboration.

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What benefits does Catalant offer to its Client Partners (Account Executives)?

Catalant offers a wide array of benefits to its Client Partners (Account Executives) including flexible paid time off, company holidays, and wellness days, as well as generous health insurance options and a 401k plan. Additional perks include a lifestyle spending account and wellness stipend, allowing you to spend on what matters most to you. With a flexible hybrid work model, you can enjoy both remote work and in-office collaboration as needed.

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What skills are essential for a successful Client Partner (Account Executive) at Catalant?

Successful Client Partners (Account Executives) at Catalant possess a blend of critical skills, including excellent communication and presentation abilities, strong relationship-building skills, and a deep understanding of the healthcare industry. They thrive in dynamic environments, exhibit entrepreneurial spirit, and have a track record of developing successful sales pipelines. Additionally, they are adept problem-solvers who engage meaningfully with clients at all levels within their organizations.

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Common Interview Questions for Client Partner (Account Executive), Healthcare
Can you describe your experience in the healthcare industry and how it relates to the Client Partner role at Catalant?

Your answer should highlight specific roles and responsibilities you've held in the healthcare sector, emphasizing your understanding of the payor/provider landscape and how it prepares you for the challenges of the Client Partner role at Catalant. Discuss how your experience positions you to connect with clients and deliver tailored consulting solutions effectively.

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What strategies would you use to build relationships with senior executives in healthcare?

When addressing this question, outline your approach to relationship-building, such as understanding the specific needs and challenges of executives, leveraging your industry knowledge to provide valuable insights, and communicating effectively to establish trust. Mention your experiences that demonstrate your ability to engage meaningfully with C-level executives.

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How do you manage your sales pipeline effectively?

In your response, detail your methodology for tracking leads through all stages of the sales process. Explain how you prioritize opportunities, maintain consistent follow-ups, and ensure that your approach aligns with your clients' timelines and needs. Showcase any tools or techniques you've used to enhance your pipeline management.

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What is your approach to customizing consulting solutions for clients?

Your answer should demonstrate how you gather insights from clients, assess their business challenges, and bring together relevant Catalant experts to craft tailored solutions. Highlight examples from your experience where you've successfully developed customized strategies that addressed client needs.

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Can you provide an example of a successful project you’ve managed from start to finish?

When answering this question, narrate a specific project where you played a pivotal role from initial client engagement to project delivery. Discuss the strategies you employed to ensure project success and how you maintained communication with stakeholders throughout the process.

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How do you ensure that both clients and experts are well-prepared for project engagements?

Explain your process for preparing both clients and Catalant experts. Discuss how you gather client requirements and communicate these clearly to experts, ensuring everyone has aligned expectations. Mention any tools or frameworks you use to facilitate this preparation and communication.

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How would you position Catalant as a key enabler in a client's strategic initiatives?

Your response should emphasize your understanding of the healthcare sector, how you identify clients' strategic goals, and your strategy for highlighting Catalant’s unique value proposition. Include your approach to early engagement and establishing Catalant as a trusted partner in their initiatives.

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What challenges do you foresee in the Client Partner role at Catalant, and how would you address them?

Articulate specific challenges you anticipate, such as competition or changing client needs, and discuss your proactive strategies for navigating these challenges, including continuous market research, adapting engagement strategies, and staying connected with industry trends.

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How do you stay updated on industry trends and changes, especially within healthcare?

Describe your methods for staying informed about the healthcare industry such as following industry publications, participating in relevant webinars, and networking within professional communities. Emphasize your commitment to continuous learning and adaptation in your strategies.

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Why do you want to work for Catalant as a Client Partner in the Healthcare sector?

In your answer, convey your enthusiasm for Catalant’s innovative approach to consulting, your admiration for its impactful work with Fortune 500 companies, and your desire to contribute to a company that is reshaping the industry. Tie in your personal values and professional goals to demonstrate a good fit with Catalant’s mission.

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Founded in 2013, Catalant Technologies is a Software company that helps companies and their leaders transition to an agile operating model with its software-as-a-service platform and programs. Catalant Technologies is located in Boston, Massachuse...

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Full-time, hybrid
DATE POSTED
December 7, 2024

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