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Customer Success Manager - Renewals
Catchafire is seeking a Customer Success Manager to work with Foundation Partners, ensuring the success of programs and partnerships, driving revenue growth, and aligning with the company's mission.
Skills
- Customer engagement
- Revenue growth strategy
- Data analysis
- Communication skills
- Project management
Responsibilities
- Collaborate with Sales team for pre-sale phase success
- Engage with customers to ensure program success and high customer lifetime value
- Provide reporting and insights to customers
- Be a product and partner expert
- Lead internal improvement projects
Education
- Min 4+ years of relevant work experience
- Experience in client-facing or account management roles
- Strong problem-solving and critical thinking abilities
Benefits
- Competitive salary with OTE 135K
- Remote work environment
- Professional development stipend
- Unlimited PTO and volunteer time off
- 401K, medical, vision, and dental insurance
To read the complete job description, please click on the ‘Apply’ button
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Catchafire
Our mission revolves around connecting people with purpose - and that starts with our team. Join our team!
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Full-time, remote
DATE POSTED
July 11, 2024
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