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Senior Manager Risk and Control Enablement

Senior Manager Risk and Control Enablement – Business Maintenance

The Chief Operations Office (COO) keeps the Bank running and powers our customer obsession. We are the process engine room supporting the fulfilment of a wide range of products for CBA’s Retail, Commercial and Institutional customers, along with running regulatory operations and Group regulatory projects. Business, Institutional and Market Operations (BIMO) provides operational support for Business Banking and IB&M. Our teams include Business Banking Operations and Market Operations.

Line 1 Risk partner with BIMO and other stakeholders to advise on risk, compliance, control, and change, ensuring the safety of our organisation and customers. We do this by fostering a culture of risk awareness and sound risk management practices via:

  • Implementation and adherence to the Operational and Compliance Risk Management Framework.

  • Specialist advice, consultation, and services to support the business in identifying, monitoring, and managing its respective risks and controls.

  • Build and embedment of strong risk capability and culture across BIMO.

  • Risk governance and reporting.

  • Change management risk assessments in support of project and transformation activities across BIMO.

  • Supplier risk assessment and governance.

Do work those matters: As a Senior Manager - Risk and Control Enablement, you will report to the Executive Manager, Risk and Control Enablement, and support the Business Maintenance portfolio. You will build and manage productive relationships with:

  • Business Banking and Market Operations

  • Everyday Business Banking Product teams

  • Operational Risk and Compliance Line 2

  • CBAi

  • Chief Operations Office (the broader team that BIMO is a part of)

  • Chief Controls Office Centres of Excellence

Key responsibilities:

  • Drive and support the Business Maintenance in implementing and adhering to the Operational Risk and Compliance Management Framework.

  • Design and implement controls to enable better risk and compliance outcomes.

  • Conduct Root Cause Analysis of issues and incidents and assist in identifying and implementing rectification and remediation actions.

  • Conduct operational risk training programs to increase risk awareness and culture.

  • Collaborate with Line 2 and 3 to support reviews and audits.

  • Support business stakeholders in improving and automating processes and assist in change management risk assessments.

  • Report on operational risk and control profiles, issues, incidents, and other matters as required.

  • Engage with various parts of Business Banking and CBAi, and the wider Group, assisting in completing necessary reviews.

We’re interested in hearing from people who have:

  • Strong experience in L1 risk advisory function.

  • Strong knowledge of Operational Risk and Compliance Management frameworks.

  • Experience in Business Banking or Operations would be advantageous.

  • Ability to think critically and analytically and use data driven insights to solve problems.

  • Influencing and consulting skills, the ability to build relationships with stakeholders at all levels.

  • Strong written and verbal communication skills.

  • Proactive and able to work independently with minimal supervision.

  • An academic or a professional qualification in a related field that supports the performance of the position is preferrable.

  • Risk Mindset: All CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks.

Your Career:

If you live the values we can offer great opportunities, whether you want to move across the organisation or up into a leadership role, the Code of Conduct guides our decision making so we can do what’s right in every situation.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 18/04/2025

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Senior Manager Risk and Control Enablement, CBA

Are you ready to take your career to the next level? Join the Commonwealth Bank as a Senior Manager for Risk and Control Enablement in the vibrant Sydney CBD area! In this dynamic role, you will be a pivotal part of our Chief Operations Office, ensuring we operate smoothly behind the scenes to keep our customers happy. Your responsibilities will include implementing our Operational Risk and Compliance Management Framework, conducting root cause analyses for incidents, and driving a culture of risk awareness throughout Business Maintenance. Not to mention, you’ll have the opportunity to foster strong relationships with teams and stakeholders across Business Banking and Market Operations. If you have a strong background in L1 risk advisory functions, operational risk frameworks, and a knack for critical thinking, we want to hear from you! At CBA, we value your career growth, offering various flexible working arrangements while empowering you to make meaningful contributions. So, if you’re ready to influence and support our team as we navigate risks and optimize processes, don’t hesitate to reach out and explore this exciting opportunity with us!

Frequently Asked Questions (FAQs) for Senior Manager Risk and Control Enablement Role at CBA
What are the key responsibilities of a Senior Manager Risk and Control Enablement at Commonwealth Bank?

As a Senior Manager Risk and Control Enablement at Commonwealth Bank, you will be responsible for driving the implementation of the Operational Risk and Compliance Management Framework, conducting root cause analyses for issues, and designing controls for improved risk outcomes. You'll also conduct operational risk training, collaborate with various teams for audits, and engage with stakeholders across Business Banking and CBAi to support necessary reviews.

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What qualifications do I need for the Senior Manager Risk and Control Enablement position at Commonwealth Bank?

Candidates for the Senior Manager Risk and Control Enablement role at Commonwealth Bank should have substantial experience in L1 risk advisory functions and a solid understanding of Operational Risk and Compliance Management frameworks. While experience in Business Banking or Operations is advantageous, strong analytical, communication, and stakeholder management skills are essential for this role.

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How does Commonwealth Bank promote a culture of risk management within the Senior Manager Risk and Control Enablement role?

Commonwealth Bank encourages a risk-aware culture by expecting its employees, including the Senior Manager Risk and Control Enablement, to proactively identify, discuss, and act on current and future risks. This role will involve conducting training programs and fostering collaboration with Business Banking and Market Operations to enhance risk practices across the organization.

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What makes the Senior Manager Risk and Control Enablement position at Commonwealth Bank a great career opportunity?

Working as a Senior Manager Risk and Control Enablement at Commonwealth Bank opens doors to career advancement opportunities within one of Australia's leading financial institutions. You'll gain invaluable experience in risk management while collaborating with diverse teams, all while enjoying flexible working arrangements that help you maintain a healthy work-life balance.

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Can I work flexibly as a Senior Manager Risk and Control Enablement at Commonwealth Bank?

Absolutely! Commonwealth Bank offers a variety of flexible working options for the Senior Manager Risk and Control Enablement role, including adjusted hours, part-time arrangements, and job sharing. The bank values work-life balance and encourages open discussions about how flexibility can fit into your specific work style.

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Common Interview Questions for Senior Manager Risk and Control Enablement
What experience do you have in risk management frameworks?

When answering this question, highlight your previous roles where you've implemented or adhered to risk management frameworks. Discuss specific frameworks you are familiar with and how you successfully navigated challenges in ensuring compliance and safety in past projects.

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Can you describe a time when you conducted a root cause analysis?

Use the STAR method (Situation, Task, Action, Result) to illustrate a specific instance where you identified the root cause of a significant issue. Detail the steps taken, your analysis process, and the outcomes that followed your recommendations.

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How do you prioritize tasks when overseeing multiple risk projects?

Explain your approach to prioritization based on urgency and impact. Provide examples of tools or methodologies you utilize to manage multiple priorities effectively, ensuring that critical tasks receive the attention they need without neglecting other responsibilities.

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What strategies do you use to build relationships with stakeholders?

Discuss your communicative skills, approachability, and proactive nature in stakeholder engagement. Share examples of when you've successfully fostered collaborative environments, ensuring win-win situations for all parties involved in projects.

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What role does data play in your decision-making process?

Describe your reliance on data-driven insights when analyzing risks and making informed decisions. Share examples of how you’ve used data to support your recommendations or to identify trends that trigger risk management actions.

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How would you handle a compliance issue that you discovered?

Be thorough in your response detailing the steps you would take: reporting the issue, addressing it head-on with stakeholders, ensuring transparent communication, and implementing a plan to rectify and prevent future occurrences, exemplifying a proactive risk mindset.

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What operational risk training programs have you implemented?

Share experiences with specific training initiatives you've designed or conducted. Discuss the goals of these programs, participation rates, and any feedback received that highlights their effectiveness in increasing awareness and risk management culture.

Join Rise to see the full answer
Can you provide an example of a successful risk management initiative you led?

Detail a specific initiative you've spearheaded, explaining the context, the risk it addressed, the stakeholders involved, and the outcome. Emphasize how it improved risk capability and reinforced a culture of compliance within the organization.

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How do you keep yourself updated with the current regulations and changes in risk management?

Discuss the resources you utilize, such as industry publications, webinars, professional networks, and memberships in risk management organizations, to stay informed. Share any examples of how staying current helped you anticipate challenges and adapt processes effectively.

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What is your approach to conducting change management risk assessments?

Discuss your systematic approach to change management risk assessments, including initial analysis, stakeholder input, risk identification, and evaluation. Illustrate the importance of collaboration in documenting and addressing potential risks during transitions.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
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Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 8, 2025

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