Quality & Compliance Director/Facilities – Remote

Quality & Compliance Director/Facilities – Remote Jobs in Trenton – New Jersey – USA at CBRE Quality & Compliance Director (Facilities) – Remote... Job 170283 Posted 11-Jun-2024 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Minneapolis – Minnesota – United States of America, Remote – US – Remote – US – United States of America Get ready for anexcitingcareer with CBRE! CBRE is the global leader in commercial real estate services. We have been ranked the industrys top brand by the Lipsey Company for 15 consecutive years and one of Fortunes “Most Admired Companies” in the sector for four years running! Through our values ofrespect, integrity, service, and excellence, we steadfastly focus on crafting successful outcomes for our clients, employees, and shareholders. We offer acompetitive compensation packagewith benefits Medical, Dental, Vision, 401(k), Disability, Paid holidays and Vacation. About the role: Thepurposeof this position is to lead the CBRE Quality Representatives staff on large client accounts (may include multiple accounts/clients). Alternatively, this role may lead corporate CBRE (not assigned to any account) QA departments facilitating the company QA and Compliance objectives and how those objectives are cascaded to client accounts. This role leads the staff in the creation, implementation, and routine maintenance, of CBRE and/or the client’s Quality Management System(QMS). This role handles the delivery of all quality and compliance for regulated and non-regulated services; per the master service agreement, Quality agreement, and any local service level agreements. • * What you’ll do:** Responsible for all contractual agreement aspects (MSA, QA, SLA) where regulated quality and/or quality of service provided is stipulated. Ensures that CBRE is appropriately staffed to achieve the quality results committed in those contracts. Evaluates, selects, implements, and actualizes standard processes across the client portfolio. Researches, builds, and aligns quality initiatives with current regulatory bodies requirements as a function of the scope of work CBRE provides the client. Attends Quality Forum monthly meetings to provide in-depth explanations for monthly reports and department metrics. Leads and participates incontinuous improvementobjects for CBRE and the client. Interfaces, partners, and interacts with both CBRE and the clients’leadershipteams. Appropriately communicates initiatives and/or issues across the functional areas impacted. Responsible for reporting Compliance (among other quality and business metrics) status to the client during review meetings. Appropriately raises and notifies CBRE and client management of Q&C issues. Oversees inspection readiness program. Depending on staffing strategy, may have responsibility to lead audits as well as serve as the primary quality representative for CBRE operations during external agency or client audits. Is accountable for audit observations and the associated corrective measures. Coordinates the staff responsible for the vendor management for the client. Ensures compliance and qualification of all regulated service vendors. Leads the staff(s) assigned to the Q&C Department (may involve multiple client accounts and staffs). Author and work on terms of Quality Agreements with clients and vendors. Investigates deviations/events, issues and handles Corrective/Preventative Actions. Participates in creation and management of changes. Performs other areas as assigned. Han… Title: Quality & Compliance Director/Facilities – Remote Company: CBRE Location: Trenton – New Jersey – USA Category: Quality Assurance – QA/QC