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Health Unit Coordinator - Operating Room (OR)

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Health Unit Coordinator - Operating Room (OR)

                        

Location

Coral Springs

                    

Facility

CC Florida Coral Springs

                     

Department

Operating Room Acc-Weston Hospital

                      

Job Code

000929

                     

Shift

Days

                       

Schedule

6:00am-2:30pm/6:00am-4:30pm

                       

Job Summary

                         

Job Details


Cleveland Clinic Coral Springs brings world-class surgical care to Coral Springs, Parkland, and surrounding communities. The three-story, 73,000-square-foot facility features a Joint Commission accredited ambulatory surgery center and provides access to more than 20 specialties, outpatient surgery, endoscopy, and advanced imaging services. 

 
With a focus on advanced technology and surgical firsts, our caregivers can gain valuable experience while delivering world-class patient care through an intricate nursing care model rooted in evidence-based practice. 

 
A caregiver in this position works Days, from 6:00am—2:30pm or 6:00am—4:30pm.  

 
A caregiver who excels in this role will:  

  • Provide general secretarial and clerical duties and other duties such as: placing charts in proper order, stamping documents including EMS log with date and name of patient, gathering and organization of emergency patient data, preparing charts, collecting data and completing general clerical duties. 

  • Answer call lights and follow up with appropriate staff. 

  • Answer telephone, relays messages, places calls; interact with patients, families, visitors, staff and other departments in a professional manner. 

  • Transcribe physician's orders accurately and alerts nurses to new orders, single orders, and stat medications. 

  • Confirm that a Registered Nurse signs all orders. 

  • Receive and relay messages with accuracy from other departments, e.g. Lab, X-ray, Admitting, etc. 

  • Confirm that lab requisitions for patients are completed and sent to Lab. 

  • Attend and participate in monthly departmental director's meetings. 

  • Assist in the implementation of formal and informal surveys/methodologies. 

  • Contact Patient Concierge or addresses patients/family issues with appropriate department head and acts as a patient advocate to ensure proper patient comfort by alerting nursing staff of patients' needs (e.g., pain, anxiety, etc.). 

 

Minimum qualifications for the ideal future caregiver include:  

  • High School Diploma or GED 

 
Preferred qualifications for the ideal future caregiver include:  

  • One year of clerical duties 

 
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

 

Physical Requirements:

  • Requires frequent walking from department to department; requires sitting at a workstation or desk; requires standing; work may include occasional pushing and/or pulling, lifting, and carrying objects weighing up to 50 lbs., such as files, documents and computer printouts.

  • Work requires finger dexterity and eye/hand coordination to operate a computer keyboard at a moderate skill level.

  • Mental Demands: Ability to work at a fast pace and prioritize multiple assignments/projects and respond to numerous requests; ability to resolve conflicts among staff and to work collaboratively with department directors, physicians and other members of the Healthcare team; ability to ensure operational efficiency; ability to problem-solve and make decisions; ability to exercise self-control and tolerate stress when dealing with multiple requests and/or conflicting demands from multiple customers.

  • Special Demands: Needs minimal sustained direction in assessing needs, directing staff and carrying out departmental and professional responsibilities.

  • Self-starting and self-motivating; working hours may exceed eight (8) hours per day and is based on what is needed to accomplish work at hand.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Average salary estimate

$37500 / YEARLY (est.)
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$30000K
$45000K

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What You Should Know About Health Unit Coordinator - Operating Room (OR), CCF

Join the dedicated team at Cleveland Clinic Coral Springs as a Health Unit Coordinator - Operating Room (OR) and play a pivotal role in transforming patient care. In this dynamic and rewarding position, you'll be the heartbeat of the operating room, assisting nurses and physicians to ensure every surgical procedure runs like clockwork. Your day will begin bright and early, either at 6:00 am or 6:00 am, depending on the shift you choose. Your responsibilities will include a mix of administrative tasks, such as managing patient charts, transcribing physician orders, and answering calls with professionalism and grace. Collaborating with various departments like Lab and X-ray will be part of your routine, and you'll be pivotal in ensuring lab requisitions are completed swiftly. Beyond clerical duties, you'll advocate for patients, addressing their needs and ensuring their comfort in the high-stakes environment of surgery. We believe that each day presents a new opportunity to exceed expectations, and with a minimum of a high school diploma, you could be well on your way to a fulfilling career in healthcare. Previous clerical experience is a plus, but what truly matters is your commitment to excellence, exceptional communication skills, and the ability to thrive in a fast-paced environment. Step into this rewarding role and make a real difference in patients' lives with every interaction. It's time to take the next step in your career with Cleveland Clinic Health System—apply today!

Frequently Asked Questions (FAQs) for Health Unit Coordinator - Operating Room (OR) Role at CCF
What are the primary responsibilities of a Health Unit Coordinator - Operating Room at Cleveland Clinic Coral Springs?

As a Health Unit Coordinator - Operating Room at Cleveland Clinic Coral Springs, you will handle a variety of essential tasks, including managing patient charts, transcribing physician orders, and coordinating communication between departments. Your role is vital in maintaining the flow of information, ensuring that every surgical procedure runs smoothly.

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What qualifications are needed for the Health Unit Coordinator - Operating Room position at Cleveland Clinic Coral Springs?

Cleveland Clinic Coral Springs requires a minimum of a high school diploma or GED for the Health Unit Coordinator - Operating Room position. While one year of clerical experience is preferred, what’s most important is a strong commitment to providing excellent patient care and the ability to work in a fast-paced environment.

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What shift hours can I expect as a Health Unit Coordinator - Operating Room at Cleveland Clinic Coral Springs?

In the role of Health Unit Coordinator - Operating Room at Cleveland Clinic Coral Springs, you will work day shifts that begin at either 6:00 am or 6:00 am. Be prepared for a dynamic work environment where your contributions are crucial.

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How does the Health Unit Coordinator - Operating Room role contribute to patient care at Cleveland Clinic Coral Springs?

The Health Unit Coordinator - Operating Room plays a key role in enhancing patient care by ensuring that nurses and physicians have timely access to information and resources. By facilitating communication and managing clerical tasks, you help optimize the surgical team's efficiency and improve the overall patient experience.

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What are the physical requirements for the Health Unit Coordinator - Operating Room position at Cleveland Clinic Coral Springs?

The Health Unit Coordinator - Operating Room position involves various physical tasks, including frequent walking, sitting, and standing, with occasional lifting and carrying of objects weighing up to 50 lbs. Candidates should be comfortable with a range of physical demands as they support the surgical team in a busy environment.

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Common Interview Questions for Health Unit Coordinator - Operating Room (OR)
Can you tell us about your experience in a clerical role related to healthcare?

When answering this question, highlight any previous clerical or administrative experience, particularly in healthcare settings. Discuss specific tasks you’ve performed, such as managing patient records or interacting with medical staff, and how these experiences have prepared you for the Health Unit Coordinator role.

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How do you prioritize tasks when working in a fast-paced environment?

Describe your personal strategies for prioritizing tasks, such as creating a daily to-do list or using digital tools to manage your workload. Provide an example of a time when you successfully managed multiple demands, ensuring that urgent tasks were addressed promptly.

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What do you think is the most important quality for a Health Unit Coordinator - Operating Room?

Emphasize the importance of strong communication skills, adaptability, and a patient-centered approach. Explain how these traits contribute to better teamwork and ultimately lead to improved patient outcomes.

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How would you handle a conflict between staff members in the operating room?

Discuss the importance of open communication and conflict resolution strategies. Share an example of how you've navigated a similar situation, focusing on your ability to mediate and promote a collaborative atmosphere.

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Why do you want to work at Cleveland Clinic Coral Springs?

Show your enthusiasm for being part of a renowned healthcare organization. Talk about Cleveland Clinic's commitment to excellence in patient care and how you resonate with their mission and values.

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Can you give an example of how you ensure accuracy when transcribing orders?

Provide a specific instance where you correctly transcribed a complex order, emphasizing your attention to detail and methods for double-checking your work to avoid errors.

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What steps do you take to ensure patient privacy and confidentiality?

Discuss your understanding of HIPAA regulations and your commitment to protecting patient information. Provide examples of practices you follow to ensure confidentiality in a healthcare setting.

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How do you handle stress while managing a busy workload?

Share your coping mechanisms for stress, such as taking short breaks to regroup or practicing mindfulness techniques. Provide an example of a high-pressure situation where you maintained composure and focus.

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What methods do you use to keep team members informed and updated?

Describe your approach to communication within a team, such as regular check-ins, using communication tools, or maintaining clear documentation to ensure everyone is on the same page.

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What do you enjoy most about working in a healthcare setting?

Reflect on the rewarding nature of contributing to patients’ well-being. Share experiences or stories that illustrate your passion for helping others and making a difference in their lives.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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