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Associate Director, Client Partnerships

TITLE: Associate Director, Client Partnerships
LOCATION: Central US Region
REPORTS TO:
Managing Director – Client Partnerships Executive
DEPARTMENT:
Directing
TYPE:
Full Time, Hybrid (two days in-office)
 
This position is not eligible for employer visa sponsorship.

WHO WE ARE
CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, CCS has empowered many of the world’s greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact.
 
CCS provides tailored support to more than 700 nonprofit organizations annually. Headquartered in New York, the firm has over 600 professionals and 18 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.

UNDERSTANDING THE ROLE
Our Chicago Office, located downtown on Randolph and Wacker, is currently seeking an Associate Director, Client Partnerships to work collaboratively with our nonprofit partners to onboard new engagements, support directors in new assignments, and lead select client services on a part-time basis. This is a new position to expand our existing team with opportunities for growth. You will have direct access to leaders in the field and expert training, expanding your opportunities to learn and building your network for future success.
 
As part of the CCS Central United States team, you will support engagements with nonprofits of all shapes and sizes across our 20-state region. You will join a rapidly growing team of high-performing professionals that specialize in getting new projects off the ground, collaborating with clients on case messaging strategy, project sequencing, and initiative best practices, especially for feasibility studies and development assessments. This is a client-facing role.
This role will interact with senior level executives on the Central United States team.

RESPONSIBILITIES
Serve as a project manager and strategic partner to nonprofit clients in the initial phases of project activity and for part-time projects, including but not limited to feasibility studies and development assessments
  • Manage multiple onboarding projects simultaneously, effectively prioritizing tasks, identifying potential challenges, and proactively communicating with CCS team members
  • Be the central point of contact and consultative liaison between the client and the CCS team
  • Support relationship building and make a strong first impression on our client partners
  • Lead in the design, execution, and facilitation of all initial planning calls and meetings
  • Develop the foundational materials that will guide the engagement, including work plans, discussion guides, and other operational tools
  • Partner with nonprofits in the development of preliminary case statements, including collecting key materials, gathering insights through conversations, and workshopping document drafts
  • Write and design donor-facing materials
  • Conduct high-level data analysis to review our clients’ past fundraising performance and support identification of new potential
  • Review and understand contracts, deliverables, and project timelines to kickstart partnership activity and meet deadlines in advance of primary director assignment
  • Support both client and internal team members in all aspects of project setup, and develop internal tools and resources for effective project implementation
  • Develop strategy, create deliverables, and liaise with clients and executives as the primary director for part-time projects
  • Facilitate the transition of each onboarding engagement to a full-time CCS team member
  • Assist with proofreading, data entry, and client and director training, as needed
 
QUALIFICATIONS
The firm seeks talented professionals passionate about impacting the nonprofit sector. CCS values fundraising experience as well as transferable skills in project management, marketing, communications, and strategic planning. Other qualifications include:
  • Minimum three to four years’ experience in a related field
  • A bachelor’s degree in a related field
  • Philanthropic values and a commitment to service
  • Strong written and oral communication skills
  • Exceptional interpersonal skills and ability to build trust and work collaboratively with clients and CCS colleagues
  • Ability to think critically, evaluate multiple perspectives, and navigate complex situations
  • Proven ability to manage multiple projects, timelines, and teams simultaneously
  • Outstanding organizational skills, time management skills, and ability to manage multiple tasks simultaneously
  • Highly self-motivated with an inclination to take ownership
  • Skilled in Excel; additional data analytics experience a plus
  • Skilled in PowerPoint; additional graphic design skills a plus
CCS offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply.

SALARY RANGE: $70,000 - $85,000
The exact salary varies within range based on years of relevant experience and education.
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CEO of CCS Fundraising
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Jon Kane
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Average salary estimate

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$70000K
$85000K

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What You Should Know About Associate Director, Client Partnerships, CCS Fundraising

Join CCS Fundraising as an Associate Director, Client Partnerships and immerse yourself in a role that blends strategy with meaningful impact! At CCS, a leader in strategic fundraising for nonprofits since 1947, you'll work closely with passionate professionals dedicated to empowering organizations that change lives. This hybrid position allows you to connect with various nonprofits across the Central US region while enjoying flexibility in your workdays. As part of our dynamic Chicago team, you'll be pivotal in onboarding new projects, managing client relationships, and leading select initiatives part-time. Your insights will help shape the strategies that guide fundraising efforts, from feasibility studies to development assessments. You'll facilitate planning meetings, design key operational materials, and analyze fundraising data, ensuring your clients are on the path to success. The best part? You’ll be supported by industry leaders and have opportunities to develop your skills and expand your career network. If you're passionate about nonprofit work and ready to make a significant contribution with your project management and strategic skills, we want you on our team at CCS Fundraising!

Frequently Asked Questions (FAQs) for Associate Director, Client Partnerships Role at CCS Fundraising
What responsibilities does the Associate Director, Client Partnerships at CCS Fundraising have?

The Associate Director, Client Partnerships at CCS Fundraising is responsible for managing multiple onboarding projects, serving as a strategic partner to nonprofit clients during the initial phases of project activity, and facilitating planning meetings. You'll also design operational materials, conduct data analysis, and ensure effective communication between clients and the CCS team to kickstart a successful partnership.

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What qualifications are necessary to be an Associate Director, Client Partnerships at CCS Fundraising?

To succeed as an Associate Director, Client Partnerships at CCS Fundraising, a candidate should have a minimum of three to four years of relevant experience, a bachelor's degree in a related field, and strong communication skills. Ideal candidates should also demonstrate exceptional project management abilities and have a passion for making a difference in the nonprofit sector.

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How does the Associate Director, Client Partnerships role at CCS Fundraising contribute to nonprofit success?

The Associate Director, Client Partnerships plays a crucial role at CCS Fundraising by helping nonprofits develop effective fundraising strategies, managing project timelines, and facilitating essential communication. By providing expert guidance during feasibility studies and other assessments, this role directly contributes to the identify of fundraising opportunities and successful partnerships that drive impactful change.

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What type of training and support does CCS Fundraising offer for Associate Directors, Client Partnerships?

CCS Fundraising offers a comprehensive training program for Associate Directors, Client Partnerships, combined with mentoring and networking opportunities that encourage continuous professional growth. You'll gain invaluable insights from industry leaders, enhance your skill set, and build a strong network that will support your career advancement in the nonprofit sector.

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What kind of work environment can Associate Directors, Client Partnerships expect at CCS Fundraising?

Associate Directors, Client Partnerships at CCS Fundraising can expect a collaborative and diverse work environment that values innovation and teamwork. The hybrid work model allows for flexibility while working alongside a dedicated team that shares a commitment to impact and high performance. Joining CCS means becoming part of a supportive community where your contributions matter.

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Common Interview Questions for Associate Director, Client Partnerships
How do you prioritize multiple projects as an Associate Director, Client Partnerships?

When asked this question, highlight your organizational skills and your ability to assess project urgency and importance. Discuss techniques you use, such as project management tools or prioritization frameworks, to ensure tasks are completed efficiently while maintaining communication with team members and clients.

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Can you describe a time when you resolved a conflict with a client?

Focus on a specific example that showcases your problem-solving skills. Detail the situation, the steps you took to address the conflict, and the positive outcome. This demonstrates your interpersonal skills and ability to maintain strong client relationships while navigating challenges.

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What strategies do you use for effective communication with clients?

Discuss your approach to open, transparent communication, and emphasize the importance of active listening. Explain how you tailor your communication style to different clients' needs and ensure regular feedback loops to foster collaboration and trust.

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How do you approach writing donor-facing materials?

Share your understanding of what resonates with donors and emphasize the value of storytelling. Talk about your process of gathering insights, drafting, and revising materials to ensure they align with the nonprofit’s mission and engage the audience effectively.

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How do you ensure successful collaboration with team members in a hybrid work environment?

Emphasize your use of collaborative tools and regular check-ins to maintain strong communication. Discuss the importance of establishing clear roles and deadlines while still being adaptable to change, ensuring all team members are aligned on objectives.

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What experience do you have in conducting data analysis for fundraising?

Detail any relevant experience, discussing the types of data you analyzed and how you used that information to guide fundraising strategies. Highlight your analytical skills and how your findings informed decision-making for your clients.

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How do you manage client expectations during onboarding projects?

Talk about setting clear communication from the outset, including timelines and deliverables. Focus on your ability to adjust based on client feedback while keeping them informed throughout the process to ensure their expectations are met or exceeded.

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Describe how you would facilitate initial planning calls and meetings with clients.

Discuss your preparation for meetings, including developing agendas, gathering necessary materials, and setting clear objectives for the discussion. Highlight your facilitation skills, ensuring all participants engage and contribute during the call.

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What makes you passionate about working in the nonprofit sector?

Convey your dedication to making meaningful impacts through collaboration and support for worthwhile causes. Share any personal experiences or values that drive your commitment to the nonprofit sector and why you believe in the work CCS Fundraising is doing.

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What do you hope to achieve in the Associate Director, Client Partnerships role at CCS Fundraising?

Clearly express your desire to grow professionally and contribute to significant fundraising efforts. Mention your eagerness to lead impactful projects, support clients effectively, and develop your skills with the guidance of CCS Fundraising leaders.

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We believe planning often includes an in-depth evaluation of the strengths and weaknesses of the case for fundraising, the leadership, and the financial potential of donors. We believe that a fundraising campaign is a people-oriented process. W...

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Full-time, hybrid
DATE POSTED
March 23, 2025

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