Solutions Consultant, APAC

As a Solutions Consultant at Celigo, you will engage in a wide variety of responsibilities including qualifying and closing deals by understanding technical requirements, conducting discovery sessions with clients, and creating product demonstrations. You will also collaborate with the sales team to enhance their technical knowledge about our platform and support client engagements in Australia, New Zealand, Singapore, Thailand, and Japan.

To apply for the Solutions Consultant role at Celigo, candidates are required to have a Bachelor’s Degree in Business, Engineering, Information Systems, or related fields. A minimum of three years of experience in enterprise software implementation, technical consulting, or sales engineering is also essential. Familiarity with ERP systems like Oracle NetSuite and SAP is preferred, along with knowledge of integration technologies such as SOAP and REST.

The Solutions Consultant is crucial for the sales success at Celigo by acting as a technical partner in the sales process. They assist in understanding client needs through strategic consulting, thus aligning product offerings to specific challenges. Their expertise in product demonstrations helps to close deals effectively while mentoring the sales team on technical aspects also enhances overall sales performance.

Celigo is a recognized leader in the integration and automation space, offering a supportive remote-first culture and a collaborative work environment. With competitive compensation, generous vacation policies, and well-being days, Celigo values its employees’ happiness and growth. Furthermore, initiatives like the Taking a Stand program show the company’s commitment to diversity, equity, inclusion, and accessibility.

In the Solutions Consultant role at Celigo, you will play an essential part in communicating customer feedback to the Product and R&D teams. Your insights regarding client trends and feature requests will influence future product enhancements, ensuring that our solutions evolve to meet market demands effectively.

Discuss specific ERP systems you’ve worked with and articulate how this experience gives you a deeper understanding of customer challenges in integrations. Be ready to share scenarios where you applied this knowledge to enhance customer interactions or improve solution delivery.

Emphasize your preparation process for demos, including understanding the client’s needs, customizing your presentation, and engaging the audience. Share any specific techniques or tools you use to make the demonstration engaging and relevant.

Outline your methodology for requirements discovery, highlighting techniques such as interviews, workshops, and surveys. Stress the importance of active listening and follow-up questions in ensuring comprehensive understanding.

Talk about your organizational strategies, such as using project management tools, creating a roadmap for projects, and regularly reassessing priorities based on deadlines and client urgency. Give examples of past experiences where these strategies helped you successfully juggle tasks.

Explain your approach to mapping client requirements to specific Celigo solutions. Discuss collaboration with sales, insights from previous customer interactions, and how you leverage technical knowledge to suggest the best-fit products.

Use this opportunity to describe a specific project, the challenges faced, and your role in overcoming them. Highlight your problem-solving skills, teamwork, and the outcome, focusing on how your contributions led to a successful resolution.

Talk about your commitment to continuous learning by subscribing to industry publications, attending webinars, and participating in professional groups. Mention any relevant certifications or courses you’re pursuing.

Summarize how effective communication, transparency, and consistently delivering on promises are vital for relationship-building. Provide examples from your past roles where you successfully fostered client relationships.

Describe your involvement in developing sales collateral, presentations, or training materials. Provide specifics on how these materials were used to enhance the sales process and support the team.

Outline your mentoring philosophy, focusing on hands-on training, encouraging questions, and providing resources. Explain how you would ensure that they feel confident addressing technical queries from clients.