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Senior Program Director - Traffic

Are you a Program Director seeking purpose, challenge, and talented colleagues? With a diverse portfolio of retail, hospitality, light industrial, healthcare, and worship, CESO has the opportunity for you to develop your career. We develop leaders and empower our associates to use their skills and talents to positively impact the world through service – to our coworkers, clients, and communities. We subscribe to the mission of “empowering our people to impact communities by bringing clients’ visions to life,” so if this speaks to you, let’s connect!


At CESO, a Program Director is responsible for the execution of a client program or multiple small client programs simultaneously from the conceptual design phase through permit approvals. They will coordinate all client activities, monitor & forecast overall program performance, and ensure delivery on client projects. You will have primary responsibilities that include: 


Primary Responsibilities
  • Build, develop, and grow client relationships
  • Provide a high level of customer service to clients, team members and attend internal and external meetings
  • Complete and confirm billing, invoicing, tracking, and client’s accounts receivable by contract terms
  • Prepare proposals to provide professional services for individual projects or programs including fee preparation, contract negotiation of fees and terms, change order preparation and negotiations.
  • Coordinate with program standards, best practices and monitor quality, design technology and team performance to assure consistency as well as compliance with contractual agreements
  • Lead project meets and make presentations internally and to external clients
  • Serve as a mentor and/or supervisor for Senior Project Managers, Project Managers, and design team members
  • Manage and communicate with team on assigned program including client policies, procedures, goals, budgets, and schedules
  • Identify and provide career path objectives and opportunities for team members through coaching, consistency, and feedback
  • Responsible to meet Federal and State requirements regarding program practices, etc.
  • Coordinate with outside consultants for procurement of services (surveys, geotechnical and environmental reports, traffic studies, MEP, structural engineering, civil, fire protection, acoustics, landscaping, etc.)
  • Perform other supervisory duties as assigned


Position Requirements
  • Bachelor’s Degree with approximately 15 years of experience managing projects in a design and construction related fields or in lieu of a degree, 20+ years’ experience in design and construction related field or equivalent combination of education and experience with managing clients
  • Experience leading a team and working with multiple projects
  • Strong understanding of the design and construction process
  • Ability to adapt to shifting priorities, demands and timelines through problem solving
  • Knowledge of AutoCAD, Deltek, Paylocity, Newforma and Microsoft Office Suite
  • Ability to travel 


Benefits and Perks
  • Flexible and Hybrid Work Schedule
  • Paid Time Off – Credited to You 100% Upfront
  • 401K with a Company Match
  • Rewards and Recognition Program
  • Training and Development to Foster Professional Growth
  • Paid Holidays
  • Medical / Dental / Vision Coverage including High Deductible Health Plan
  • Welcome Box
  • Casual Dress Code
  • Reimbursement for Professional Licenses
  • Paid Time Off for Community Team Service Events
  • Short-Term / Long-Term Disability
  • Employee Assistance Program
  • Paid Maternity / Paternity Leave
  • Employee events such as lunches and outings to foster a positive work environment


CESO is a principle-centered organization that aligns with strong service values, integrity, and authenticity.  We develop and inspire our Program Directors through training and coaching on the job.  At CESO, we believe that work should be more rewarding than just a paycheck.  In addition to a comprehensive benefit and compensation program, we create memories and friendships through our employee and service events.


CESO, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This organization participates in E-Verify and is a drug-free workplace. Criminal background checks and drug/alcohol checks are required.

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What You Should Know About Senior Program Director - Traffic, CESO, Inc.

Are you ready to take your career to new heights as a Senior Program Director with CESO in picturesque Pittsburgh, PA? We're on the lookout for someone who not only thrives in a challenging environment but also understands the importance of leadership and community impact. At CESO, we have an exciting opportunity for you to spearhead various programs across retail, hospitality, healthcare, and more. You'll be at the forefront, guiding our talented teams from the conceptual design stage through to execution and ensuring our clients' visions come to life. Your days will be filled with engaging client interactions, high-level strategic planning, and productive meetings. You'll oversee billing, proposals, and compliance, ensuring top-notch customer service and project management. With a focus on mentorship, you’ll be shaping the next generation of project leaders while fostering a collaborative and innovative atmosphere. Plus, you’ll have the chance to lead and adapt projects, navigating through priorities and challenges with confidence. We believe that your work matters, and that’s why we offer a flexible work schedule and a plethora of benefits designed to make your professional journey rewarding. If you’re excited about empowering others and making a real difference in communities through impactful service, CESO is the place for you. Let’s connect and see how you can bring your skills to our remarkable team!

Frequently Asked Questions (FAQs) for Senior Program Director - Traffic Role at CESO, Inc.
What are the key responsibilities of a Senior Program Director at CESO?

As a Senior Program Director at CESO, your main responsibilities will include managing client programs from design to execution, maintaining strong client relationships, ensuring high-quality service delivery, and mentoring project managers. You'll oversee billing processes, compliance with contracts, and project budgets while coordinating with a diverse team and external consultants.

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What qualifications do I need to apply for the Senior Program Director position at CESO?

To qualify for the Senior Program Director role at CESO, you'll typically need a Bachelor’s degree and about 15 years of relevant experience in design and construction management. Alternatively, 20+ years of experience would also be considered sufficient. Leadership skills and an understanding of the design process are essential for success in this role.

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How does CESO support the professional growth of Senior Program Directors?

CESO is committed to the professional growth of its Senior Program Directors through training and on-the-job coaching. The company encourages continuous learning, providing training opportunities, mentorship, and career development paths that empower employees to achieve their professional objectives.

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What type of work environment can I expect as a Senior Program Director at CESO?

At CESO, you will enjoy a dynamic and flexible work environment that promotes a positive culture. The company values integrity, community impact, and collaboration, ensuring that work is rewarding and fosters strong friendships among team members through various employee events.

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What benefits does CESO offer to Senior Program Directors?

CESO offers a comprehensive benefits package for Senior Program Directors, which includes a flexible hybrid work schedule, paid time off, 401K with company match, training and development programs, medical/dental/vision coverage, and unique perks like reimbursements for professional licenses and community service time off.

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Common Interview Questions for Senior Program Director - Traffic
Can you describe your experience managing multiple projects as a Senior Program Director?

In answering this question, highlight your ability to prioritize tasks and manage time effectively. Discuss specific projects you’ve led, the challenges faced, and how you’ve ensured that all projects met client expectations while remaining within budget.

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How do you build relationships with clients in your role as Senior Program Director?

Emphasize the importance of communication and understanding client needs. Share strategies you've used to foster relationships, such as regular check-ins, feedback sessions, and providing exceptional customer service tailored to individual client preferences.

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What methodologies do you use to ensure project compliance and quality?

Discuss specific methodologies like Agile or Lean that you've implemented in past projects. Explain how you monitor compliance with regulations and maintain high standards through regular audits, team training, and quality assurance practices.

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How do you adapt to shifting priorities during a project?

Highlight your problem-solving skills and flexibility in adjusting project plans and timelines. Provide examples of times when you successfully navigated changes, the decisions you made, and how you communicated with your team and clients.

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What role does mentorship play in your leadership style as a Senior Program Director?

Share your philosophy on mentorship and how you’ve fostered growth among your team. Provide examples of mentorship moments where you guided junior staff through projects or provided career development opportunities.

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How do you manage project budgets effectively?

Discuss your approach to budget management, including your methods for estimating costs, tracking expenses, and making adjustments. Provide specific examples of how you’ve successfully kept projects within budget while meeting quality standards.

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What tools do you utilize for project management and why?

Mention specific software tools you are familiar with, such as AutoCAD, Deltek, and Microsoft Office Suite, and explain how these tools enhance project efficiency. Share experiences of how these tools facilitated project tracking and communication.

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How do you ensure your team meets Federal and State requirements?

Describe your process for compliance, including keeping updated on regulations, conducting training, and working closely with legal teams to ensure all practices adhere to necessary standards.

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Can you provide an example of a successful program you've led?

Prepare a detailed example of a program where you played a key role, outlining the objectives, your leadership strategy, the challenges faced, and the outcomes achieved. Use quantifiable data if possible to demonstrate success.

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What motivates you as a Senior Program Director?

Reflect on your passion for leadership and community impact. Discuss your drive to empower others, lead innovative projects, and make a difference in clients' lives through impactful services.

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DATE POSTED
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