Business Operations Senior Manager, Engineering Operations - job 2 of 2

About Us 

Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek’s 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.

We are seeking a highly skilled and strategic Business Operations Senior Manager to join our Engineering Business Operations Operations team. The ideal candidate will have extensive experience in senior engineering operations, a strong analytical mindset, and the ability to build credible relationships with senior Engineering Managers and Product Managers. This role requires someone who can act as a liaison between the SVP of Engineering and various internal and external stakeholders, driving key projects related to engineering productivity, on-track delivery, risk mitigation, and competitive intelligence.

• Review progress on key quarterly engineering deliverables and ensure risks are highlighted early, maintaining project timelines
• Establish yourself as the first point of escalation for internal engineering emergencies, effectively managing and resolving issues
• Design and implement initiatives to track and improve engineering productivity, identifying key areas for process enhancements
• Review and ensure progress on quarterly engineering deliverables, ensuring consistent on-track delivery
• Gather and document engineering best practices and competitive intelligence, providing actionable insights for strategic decision-making
• Actively engage with cross-functional teams, building strong relationships and fostering collaboration to drive strategic projects

• Senior engineering operations experience (5+ years), with the ability to build credibility with senior EMs and PMs
• Strong analytical skills with the ability to decompose ambiguous questions, analyze data, and make recommendations
• Proven relationship-building experience, capable of collaborating effectively with diverse teams and stakeholders
• Strategic mindset with the ability to understand complex business challenges and provide actionable recommendations
• Executive presence and capability to work closely with C-suite executives
• Basic understanding of the Web3 ecosystem and blockchain technology is preferable
• Experience in a similar stage company (mid to late-stage startup) is preferable
• Strong understanding of the Web3 ecosystem and proficiency in the latest technologies, including EVM vs. Non-EVM, deploying to Mainnet, etc. is a plus
• Knowledge of Solidity programming is a plus

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location. 

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

Global Data Privacy Notice for Job Candidates and Applicants

Information collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit is subject to our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.