The Lead Growth Product Manager at Character.AI is responsible for executing the product vision while collaborating on strategy and implementing innovative product experiences. This role involves working closely with cross-functional teams—including users, engineering, design, and marketing—to integrate cutting-edge AI applications and improve user engagement. Additionally, responsibilities include partnering with data science to test product experiences and driving product deployment and release coordination.

To qualify for the Lead Growth Product Manager position at Character.AI, candidates should have over 10 years of consumer product management experience in open-ended product spaces, along with more than 3 years focusing on user growth or subscription growth. A strong understanding of the AI industry, technical degree or software engineering background, and experience with monetization for consumer subscriptions are also advantageous, ensuring that candidates are well-prepared to lead in this dynamic environment.

The Lead Growth Product Manager plays a crucial role in scaling Character.AI's product offerings to a vast user base by developing engaging experiences that resonate with users’ individual needs. By leveraging their expertise in product execution and strategic vision, they collaborate across teams to identify opportunities for growth and refine product features that enhance user satisfaction, leading to increased subscription rates and active user metrics.

At Character.AI, the culture is built on innovation, collaboration, and inclusivity. As a Lead Growth Product Manager, you'll find an environment that values diverse perspectives and encourages creativity. The company is committed to non-discrimination policies and fosters a workplace where everyone can contribute meaningfully, making it an exciting place for those passionate about AI and personalized experiences.

As the Lead Growth Product Manager at Character.AI, you will immerse yourself in an environment ripe for professional growth. The role involves navigating the rapidly evolving AI landscape, providing opportunities to lead significant initiatives that can translate into elevated positions within the company. Your success in driving user growth and product innovation positions you as a key player in shaping the future of Character.AI, with pathways for continued advancement and leadership roles.

When discussing your approach, emphasize your ability to establish a clear product vision based on user needs and market trends. You might say, 'I start by deeply understanding user experiences and gaps in the AI landscape, collaborating with cross-functional teams to brainstorm innovative solutions that are both ambitious and achievable.' This demonstrates your strategic thinking and collaborative spirit.

Discuss the metrics you typically focus on, such as user engagement, subscription growth, and product satisfaction scores. You could mention, 'I employ data analytics to track user interactions and collect feedback, allowing me to make informed adjustments that will enhance user experiences and drive growth.'

Demonstrate your strategic mindset by outlining various tactics you would use, such as targeted marketing campaigns, partnerships, and feature enhancements. For example, say, 'I believe in leveraging user feedback to refine features that resonate most with our audience while initiating targeted campaigns to reach potential users in new markets.'

A solid answer would include your evaluation process: 'I prioritize features based on a combination of user feedback, data analysis, and alignment with our strategic goals. This ensures we are not only meeting immediate user needs but also paving the way for future enhancements that align with our growth trajectory.'

Use this question to link your previous roles to the AI industry: 'My background in consumer products, combined with my understanding of AI and its competitive landscape, equips me to navigate unique challenges. I have led teams through successful product launches that involved integrating AI advancements, ensuring we stay relevant in a rapidly changing market.'

Share your conflict resolution skills: 'I focus on open communication and clarifying priorities against our overarching goals. By encouraging discussions to align on what’s most beneficial for the user and the product, we can prioritize effectively and maintain team cohesion.'

Provide a specific example that highlights your problem-solving abilities: 'In my previous role, I faced a significant drop in user engagement. I initiated research, implemented user feedback systems, and revamped the onboarding process, which revitalized user interaction and led to a 30% increase in monthly active users.'

Articulate your insights: 'One of the most vital trends in AI is the movement towards personalization. As users increasingly seek tailored experiences, companies like Character.AI must stay ahead by continuing to innovate in user engagement and functionality.'

Discuss your collaboration strategies: 'I believe in establishing strong communication channels and regular cross-departmental meetings. By promoting transparency about objectives and challenges, we can work cohesively to fulfill our product goals.'

Share your passion for AI and user engagement: 'I am driven by the challenge of translating complex tech into intuitive user experiences. Seeing users thrive due to our innovations keeps me motivated and excited about what we can achieve together as a team at Character.AI.'