Vice President Strategic Partnerships

As a Vice President of Strategic Partnerships at Chase, you'll take on significant responsibilities including managing end-to-end partnership relationships, driving performance and growth of partners, and executing business strategies through collaboration with various teams. You'll be overseeing complex projects and ensuring that strategic objectives align with both internal and external goals, making this role vital for the overall success of the Chase Branded Cards organization.

To qualify for the Vice President Strategic Partnerships role at Chase, candidates typically need over 7 years of professional experience and a Bachelor’s degree or an MBA, particularly with a focus on strategy and financial analysis. Experience in partnership management or strategic alliance development is crucial. Additionally, strong organizational skills and the ability to manage multiple projects efficiently are expected, along with excellent communication abilities.

The Vice President of Strategic Partnerships plays a key role in shaping the growth and profitability of Chase's credit card offerings. By developing and refining partnership strategies and managing external relationships, this role directly influences the benefits that cardmembers receive, thereby enhancing customer satisfaction and loyalty. Your strategic decisions will also help drive revenue and ensure Chase remains competitive in the market.

Success in the Vice President Strategic Partnerships position at Chase hinges on outstanding relationship management skills, the ability to navigate a matrixed organizational structure, and a customer-first mindset. Strong analytical skills to make data-driven decisions, excellent communication abilities across varying seniority levels, and innovative problem-solving capabilities will be essential to drive results and achieve business goals.

The work environment for a Vice President Strategic Partnerships at Chase is dynamic and fast-paced, requiring the ability to efficiently manage multiple complex initiatives. As part of a highly collaborative team, you will be engaged in strategic brainstorming sessions and cross-functional projects, making it vital to thrive under pressure and maintain effective communication across departments.

When answering this question, it's beneficial to provide specific examples of partnerships you've managed, including the scope of your responsibilities and the outcomes achieved. Highlight your strategic approach, how you navigated challenges, and the skills you utilized, such as communication and data analysis, to foster successful collaborations.

A great response will include a methodology or framework you use for prioritization—like the Eisenhower Matrix or Agile frameworks. Discuss how you assess urgency and importance, delegate when necessary, and ensure alignment with overall business goals. Be sure to tie this back to the fast-paced environment of partnership management at Chase.

In your response, you might discuss strategies such as identifying mutual goals with partners, leveraging data to inform decisions, and continuously monitoring performance metrics. Emphasize how fostering strong relationships and open communication can lead to innovative solutions that benefit both sides.

This is an opportunity to showcase your problem-solving skills. Highlight a specific case, outline the challenges faced—whether they were related to communication, misaligned goals, or resource allocation—and detail the measures you took to address them, ultimately leading to a successful resolution.

Talk about specific resources you follow, such as industry publications, webinars, or networking events. Discuss any specific methods you have for analyzing key trends, like customer behavior shifts or technological advancements, and how these insights inform your strategic decisions.

Emphasize your belief in data-driven decision-making. Discuss how you utilize analytics to evaluate partnership performance, assess market trends, and forecast potential outcomes. Providing examples of data tools you've used effectively can reinforce your answer.

A well-rounded answer includes attributes of successful partnerships such as mutual benefits, clear communication, shared goals, and the ability to adapt to changes. You can also illustrate your point with examples from your past experiences where a partnership exceeded expectations.

Share the key performance indicators (KPIs) you track, such as revenue growth, customer satisfaction metrics, and partner engagement levels. Discuss how these metrics align with broader business objectives and your process for reporting and analyzing results to stakeholders.

Offer a specific example demonstrating your relationship-building skills. Talk about the tactics you used, whether through regular communication, in-person meetings, or tailored engagement initiatives, and the positive outcomes that resulted from nurturing those relationships.

Discuss your leadership style and how it fosters teamwork and collaboration. Provide examples of how you've motivated teams to work towards common goals in partnership roles and emphasized values like transparency, inclusivity, and adaptability in your approach.