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Data Scientist, Payment Success

Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

The role

We empower businesses in the digital economy, and we know that every payment counts. Our Payment Performance team’s mission is to manage and optimise merchants’ payment flow, to achieve optimal conversion, compliance and cost. 

Checkout.com is looking for a Data Scientist in Payment Success to craft an all-encompassing payments strategy tailored specifically for our Tier-1 merchants. You will be the main point of contact for a merchant regarding their payment performance. You will play a critical role in defining, delivering and building tools for the right insights to showcase the value of our optimal payment strategies. 

You will work closely with Payment Performance engineers and data scientists leveraging cutting-edge technology and data insights. You will also collaborate regularly with other teams and cross-functional stakeholders to establish priorities and drive merchant performance improvements.

How you’ll make an impact

  • Deliver expertise and guidance to our key merchants by crafting optimal payments strategy. 
  • Conduct deep-dive exploratory data analysis to uncover insights and anomalies
  • Conduct experiments and A/B tests to improve performance, including ML based solutions. 
  • Develop cutting-edge automation tools aimed at monitoring and optimising merchants’ performance.
  • Implement robust measurements to assess how proposed solutions impact merchants' performance and revenue, providing valuable insights for both internal and external ROI.
  • Collaborate with various teams across the company to ensure an outstanding merchant experience and feed requirements for product development
  • Elevate internal awareness, particularly within the executive team, regarding the full spectrum of merchant services and benefits provided
  • Drive a culture of cross-team learning and knowledge sharing

Qualifications

What we’re looking for

  • 2+ years in an analytical role either at a Fintech or Consultancy, using analysis to make business recommendations 
  • Data driven approach, by clearly defining success metrics and measuring progress against them
  • SQL / Python knowledge to extract & analyse large data from our Data Warehouse
  • Good knowledge of today’s major e-commerce and payments technologies and trends
  • Customer driven and able to establish robust relationship with assigned customer base

Additional Information

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

Hybrid Working Model: All of our offices globally are onsite 3 times per week (Tuesday, Wednesday, and Thursday). We’ve worked towards enabling teams to work collaboratively in the same space, while also being able to partner with colleagues globally. During your days at the office, we offer amazing snacks, breakfast, and lunch options in all of our locations.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

Average salary estimate

$75000 / YEARLY (est.)
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$65000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Data Scientist, Payment Success, Checkout.com

Checkout.com is seeking a Data Scientist in Payment Success to join our dynamic team in London, UK. If you're passionate about optimizing payment flows and delivering insightful strategies for key merchants, this role is tailor-made for you! At Checkout.com, we thrive on enabling businesses to excel in the digital economy, and that starts with how we approach every payment. As a Data Scientist, your main responsibility will be to serve as the go-to expert for our Tier-1 merchants, helping them enhance their payment performance through data-driven decision-making. You'll dive deep into data analysis to identify trends and anomalies, establish robust A/B testing protocols to improve performance, and craft cutting-edge automation solutions that optimize your merchants' payment strategies. Your insights will not only guide personal customer interactions but also elevate the awareness internally within our teams about the scope of our services and benefits. We believe in collaboration and knowledge-sharing, fostering a culture where every team member can contribute to our mission. Should you have a background in fintech or consultancy, with strong analytical skills and a customer-driven mindset, we'd love to hear from you. Joining Checkout.com means being part of a Great Place to Work, where your input truly matters, and your growth is our priority.

Frequently Asked Questions (FAQs) for Data Scientist, Payment Success Role at Checkout.com
What are the main responsibilities of a Data Scientist in Payment Success at Checkout.com?

As a Data Scientist in Payment Success at Checkout.com, you'll be responsible for crafting optimal payment strategies for our Tier-1 merchants. This includes conducting deep-dive analyses, running A/B tests, developing automation tools, and measuring the impact of proposed solutions on merchant performance and revenue.

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What qualifications are required for a Data Scientist in Payment Success at Checkout.com?

Checkout.com looks for candidates with at least 2 years of experience in an analytical role, preferably in fintech or consultancy. Proficiency in SQL and Python for data analysis is essential, along with a strong understanding of e-commerce and payment technologies.

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How does Checkout.com support the professional growth of Data Scientists in Payment Success?

At Checkout.com, we are committed to employee growth by fostering a collaborative environment that encourages learning and knowledge sharing. The role offers opportunities to work alongside skilled Payment Performance engineers and participate in cross-functional projects, enhancing both your technical and interpersonal skills.

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What role does data analysis play for the Data Scientist in Payment Success at Checkout.com?

Data analysis is at the core of the Data Scientist role in Payment Success at Checkout.com. You will analyze large datasets to uncover trends, conduct exploratory data analyses, and utilize findings to drive improvements in payment strategies for our merchants, helping maximize conversion and compliance.

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Can you apply for the Data Scientist in Payment Success position at Checkout.com if you don't meet all the qualifications?

Yes! Checkout.com encourages individuals to apply for the Data Scientist in Payment Success position even if they don’t meet all the listed qualifications. If you connect with our mission and values, we want to hear from you and discuss how you could contribute to our goals.

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Common Interview Questions for Data Scientist, Payment Success
What is your experience with data analysis tools and technologies relevant to the Data Scientist role?

Share detailed experiences using tools like SQL and Python in previous roles. Discuss specific projects where you used these tools to analyze data and drive business decisions effectively.

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How do you approach A/B testing in your data projects?

Explain your process for A/B testing, including identifying key hypotheses, designing experiments, and measuring outcomes. Highlight examples from past experiences where you've successfully implemented A/B tests.

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Can you describe a time you uncovered a valuable insight through data analysis?

Provide a specific example of a situation where you conducted an analysis that led to actionable insights, emphasizing the methods you used and the impact your findings had on the business.

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What strategies would you employ to improve payment performance for merchants?

Discuss your approach to developing payment strategies, including collaboration with teams, use of analytics to identify performance bottlenecks, and innovations you would pursue to enhance merchant experiences.

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How do you ensure your data-driven decisions align with customer needs?

Explain your methods for gathering customer feedback, analyzing user behavior, and aligning business objectives with customer success metrics to ensure your recommendations are relevant and impactful.

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What is your understanding of key performance indicators (KPIs) in the payment industry?

Discuss your knowledge of relevant KPIs such as conversion rates, chargeback ratios, and payment success rates. Offer insight into how you’ve used these metrics to evaluate and improve payment strategies previously.

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How do you prioritize tasks when working with multiple merchants?

Discuss your priority-setting techniques, emphasizing your ability to balance urgency and importance while addressing the unique needs of different merchants through effective project management.

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Describe how you keep up with trends in payment technology and e-commerce.

Share specific resources, such as industry blogs, research papers, or networks you rely on to stay informed about the latest trends, and discuss how you've applied this knowledge in your previous roles.

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What is your approach to working in a collaborative team environment?

Talk about your experience working in diverse teams, emphasizing effective communication and constructive feedback while providing examples of how you've proactively contributed to team-based objectives.

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Why do you want to work at Checkout.com as a Data Scientist in Payment Success?

Reflect on what excites you about Checkout.com's mission, culture, and growth prospects. Highlight your passion for the technological advancements in the payment industry and your enthusiasm for contributing to a forward-thinking company.

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DATE POSTED
January 5, 2025

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