Front Office Assistant - Days - Vestavia/Hwy. 31

SummaryJob SummaryResponsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to maintain an efficient, friendly, work environment; and providing clerical support to assigned Medical Group.Responsibilities include: Greet patients on arrival. Provide excellent customer service to patients and families. Confirm that patient information/data is correct on chart. Enter into computer all name/address changes on patient accounts. Answer telephone and make all appointments for patients. Schedule consults for physicians. Keep physicians informed of any changes in the schedule. Take calls and messages for the physicians. Talk with potential new patients concerning our policies. File incoming reports, records and lab work. Fill out all forms (immunization, day care, school, sports, etc.) Pull and stamp appropriately all patient charts needed for exam, immunization, lab work, telephone messages and/or patient prescriptions. Secure parent/guardian signature on orange card. Prepare new patient charts and enter them into the computer. Calls all No Show appointments and notes this on the chart. Run charge ticket and place them on the chart. Place chart back for the physician's assistant. Write the doctor's excuses for school/work as directed by the physician. Call in prescriptions for the patient as requested by the physician. Hand out prescriptions, immunization/school/camp forms that are picked up. Make appointments for patients to receive lab work, x-rays, and to other physicians and/or specialists outside practice.After the appointments are made, determine whether a referral is needed. Complete and document any insurance referral that may require authorization from the PCP to a specialist/institution. Copy patient records to be sent to new physician. Other duties as assignedEducationHigh School Diploma or equivalent required.ExperienceThree years medical office or healthcare administrative experience required.Licensures, Certifications, and/or Registries Additional InformationVestavia Pediatrics