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QA Lead

At Chillchat, we blend creativity and player obsession to create games that stand out. With a team-first mindset, we value direct communication and a commitment to growth. We work hard, play harder, and always put our players first.

We are currently developing SOL Arena, a Web3 snake royale with real stakes PvP.

As our QA Lead, you will oversee the quality assurance process for our games, ensuring that every feature meets our high standards before release. You’ll lead and mentor the QA team, develop comprehensive test plans, and collaborate closely with the development team to identify and resolve issues. Your expertise will drive the optimization of our QA processes and ensure clear communication of testing outcomes across the studio.

How you will make an impact:

  • Develop and implement test plans to ensure thorough testing of all game features, covering functionality, performance, and usability across platforms.

  • Track and report bugs ensuring issues are properly documented, communicated, and resolved before release.

  • Lead and grow the QA team to align with product goals while serving as the primary contact for all QA matters.

  • Define testing scope and benchmarks by selecting appropriate tools and setting quality standards to guide the testing process.

  • Coordinate and monitor testing phases including functional, performance, integration, and regression testing.

  • Collaborate with the development team to identify, document, and resolve issues.

  • Optimize QA processes by refining testing methodologies to improve overall efficiency.

  • Manage quality risks by identifying potential issues early and ensuring consistent quality.

  • Facilitate clear QA reporting to keep all departments updated on testing outcomes and potential concerns.

  • Approve final QA by verifying all game aspects meet our standards before release.

Your character build:

  • 5+ Years of experience in QA at a gaming studio.

  • Proven QA leadership experience in leading and mentoring QA teams.

  • In-depth knowledge of QA processes including test planning, execution, and optimization.

  • Experienced in bug tracking with a focus on clear documentation and effective communication.

  • Proficient in testing tools and familiar with methodologies and platforms relevant to game development.

  • Strong problem-solving skills to effectively identify and resolve issues.

  • Excellent communication and teamwork skills for effective collaboration across teams.

  • Detail-oriented and analytical with a focus on identifying and addressing potential issues.

  • Adaptable and resilient in managing multiple tasks and shifting priorities in a fast-paced environment.

Our culture:

  • Player Experience Obsession: We focus on delivering what our players truly love.

  • Play to Win: We embrace a competitive spirit, always striving for excellence and growth.

  • Mission Over Self: Our mission comes first, and we leave individual preferences aside.

  • Trust Your Team: We value open communication and empower our team to make decisions.

  • Trust Yourself: Take risks, make decisions, and learn from failures.

  • Be Direct: Constructive, honest feedback helps us grow together.

  • Use Context: We approach problems with good judgment and flexibility, not rigid processes.

  • Have Fun: Enjoy the work and the journey.

Check out our website for more info on our culture! 

Our bonus attributes:

  • Dress: Wear whatever makes you feel most comfortable, PJs are also acceptable.

  • Flexibility: Work from home, office, coworking space, or beach.

  • Relocation: Discover Thailand's vibrant culture and lush landscapes with our comprehensive relocation benefit.

  • Wellness: We invest in your wellness, whether you want to focus on physical or mental health.

  • Health: We’ve got you covered, comprehensive insurance is the name of the game.

  • Team: Join our passionate team and enjoy cat memes, games and most importantly food!

  • Salary: We’ll make sure you’re covered, so that you don’t have to stress about your finances.

  • Investors: We are backed by the top VC’s in the space, including Solana Ventures, Griffin Gaming Partners, Animoca Brands, and more...

  • Meritocracy: Be recognized for the work you do and get control of your career and how you grow.

If this sounds like a mission you’d like to be a part of, apply now!

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About QA Lead, Chillchat

At Chillchat, located in True Digital Park, we're not just about making games; we’re about creating experiences that players adore. As our QA Lead, you’ll be at the heart of this creative endeavor, ensuring every feature of our games, including our exciting new project, SOL Arena, meets the highest quality standards before they hit the market. You’ll have the incredible opportunity to lead a team of passionate QA professionals, cultivating an environment of growth and innovation. Your role will have you developing meticulous test plans, collaborating with our game developers to pinpoint and resolve any pesky issues that arise, and ultimately fostering a proactive approach to quality assurance. We thrive on open communication and collaboration, making it essential for you to clearly communicate testing outcomes and share updates across the studio. In this fast-paced atmosphere, your ability to quickly identify and manage quality risks will be invaluable. At Chillchat, you won’t just find a job; you’ll discover a community focused on delivering unforgettable player experiences and having fun in the process. If you’re ready to take the lead in shaping our quality assurance process, we’d love for you to join our pursuit of excellence and innovation!

Frequently Asked Questions (FAQs) for QA Lead Role at Chillchat
What are the primary responsibilities of a QA Lead at Chillchat?

As a QA Lead at Chillchat, your primary responsibilities include developing comprehensive test plans, leading the QA team, tracking and reporting bugs, and collaborating extensively with the development team. Your role will ensure that all game features are thoroughly tested, optimizing the quality assurance process as you go along.

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What qualifications are needed for the QA Lead position at Chillchat?

To be a successful QA Lead at Chillchat, candidates should have at least 5 years of QA experience in a gaming studio and proven leadership skills. It's essential to have in-depth knowledge of QA processes, testing methodologies, and a strong focus on effective communication and problem-solving abilities.

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How does the QA process work at Chillchat?

The QA process at Chillchat is collaborative, involving the QA team working closely with developers throughout testing phases, including functional, performance, and regression testing. QA Leads will define testing scopes and benchmarks, manage testing phases, and ensure issues are documented and communicated effectively to achieve high-quality releases.

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What tools and methodologies should a QA Lead be familiar with for Chillchat's role?

A QA Lead at Chillchat should be proficient in various testing tools relevant to game development and familiar with methodologies that enhance testing efficiency. This knowledge will help in selecting appropriate tools for QA processes and refining testing methodologies to ensure high-quality gaming experiences.

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What is Chillchat's work culture like for a QA Lead?

Chillchat’s work culture is vibrant and player-focused, emphasizing teamwork, trust, and having fun while delivering quality. As a QA Lead, you’ll be part of a community that values open communication, direct feedback, flexibility in work environment, and a commitment to both individual and team growth.

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Common Interview Questions for QA Lead
Can you describe your experience leading a QA team?

When answering this question, focus on specific leadership experiences, how you tailored the QA processes to team strengths, and examples of mentoring team members. Highlight your commitment to fostering a culture of collaboration, support, and continuous improvement.

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What strategies do you use to prioritize testing tasks?

Discuss how you assess the complexity, risk, and impact of a feature to prioritize testing tasks effectively. Mention the importance of communication with stakeholders to ensure everyone aligns with the quality objectives of a project.

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How do you handle conflicts within the QA team?

When addressing conflicts, talk about your approach to open communication and resolving issues through constructive feedback. Illustrate how you've successfully mediated disputes in the past to maintain team cohesion.

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What methods do you use for bug tracking?

Outline your preferred bug tracking tools and methodologies. Explain how you ensure all bugs are documented properly, assigned appropriately, and followed up on, emphasizing your attention to detail and commitment to quality.

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How do you ensure continuous improvement in QA processes?

Focus on your experience in refining testing methodologies and your willingness to adapt to new technologies or strategies. Share examples of metrics you use to assess process efficiency and how you implement changes based on feedback.

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What is your experience with performance testing?

Detail your experience with performance testing tools and the metrics you focus on to ensure excellent game performance. Mention how you incorporate feedback and findings back into the development cycle to make informed improvements.

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Tell us about a challenging QA project you managed.

Share specific examples of challenges you faced in a QA project, how you structured the team’s approach to overcome them, and what outcomes resulted from those efforts. This will showcase your problem-solving and leadership skills.

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How do you stay updated with industry standards and trends?

Discuss the resources you use, such as industry publications, online courses, and networking within the gaming community. Emphasize your commitment to ongoing learning and adapting to the evolving landscape of game development and QA.

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What techniques do you use to test for usability?

Describe methods you use for user testing and focus groups, and how you gather player feedback to refine the gaming experience. Highlight your approach to balancing player experience with quality assurance.

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Why do you want to work as a QA Lead at Chillchat?

Convey your enthusiasm for gaming and quality assurance, as well as your alignment with Chillchat’s values. Talk about how you see yourself contributing to the team’s success and enhancing player satisfaction through quality deliverables.

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DATE POSTED
December 6, 2024

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