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Senior Manager, Complaints
Chime is a financial technology company that empowers financial progress. We are seeking a Senior Manager for our Executive and Member Relations team to oversee operational tasks, strategic vision, and complaint handling.
Skills
- Leadership and management experience
- Strong analytical skills
- Excellent communication skills
- Experience in financial services
Responsibilities
- Oversee the Executive and Member Relations team.
- Develop complaint handling procedures and workflows.
- Collaborate with Bank Partners and Regulators.
- Coach and develop team members.
- Ensure compliance with regulatory policies.
Education
- Bachelor's degree in finance or related field
Benefits
- 401k match
- Medical, dental, vision benefits
- Generous vacation policy
- Paid parental leave
- Mental health support
To read the complete job description, please click on the ‘Apply’ button
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By
Chime
We created Chime because we believe everyone deserves financial peace of mind.
36 jobs
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$146,610/yr - $238,320/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 9, 2024
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