Senior Product Manager

Chronosphere 

Chronosphere is the provider of the only observability platform that puts engineering organizations back in control by taming rampant data growth and cloud-native complexity, delivering increased business confidence. Teams at startups to well-known global brands in the Fortune 500 around the world trust Chronosphere to help them operate scalable, highly available and resilient applications.

Chronosphere is looking for trailblazers who are experts in their space and are passionate about creating meaningful solutions for engineers and digital businesses.

Chronosphere is a series C startup with more than $343M in funding and a $1B+ valuation. We’re a remote-first company, backed by Greylock, Lux Capital, General Atlantic, Addition and Founders Fund.

About the role

Chronosphere is looking for a Senior Product Manager to lead our tracing solution. You’ll operate with one foot in the factory and one foot in the field, bridging between our customers and our engineering team, building feedback loops, and testing hypotheses. You must be comfortable with a deeply technical product that serves a deeply technical audience. Along with building great products, you’ll drive the messaging and storytelling for how these products help solve problems for developers. 

We run two lanes: a validation track to choose and specify what to build, and an agile build track to get it delivered. You’ll be responsible for both. 

You will

• Perform primary research, interviewing end-users and buyers.

• Build a researched perspective on current customer and future prospects needs.

• Deeply understand the competition.

• Set priorities and shape the roadmap.

• Communicate priorities and the roadmap, and align the team around them.

• Convert concepts into buildable projects.

• Act as product owner for a Scrum team working on observability features.

• Manage the backlog, groom stories, and break down tasks.

• Coordinate with product marketing on positioning and messaging.

• Drive clarity.

What you will achieve

You will start off in your role understanding the current roadmap and plans as a way to learn our product and gain insight to customer needs. While you execute on the short-term roadmap, you’ll establish your independent perspective on the state and evolution of the tracing market through ride-alongs in customer conversations, doing your own research and internal conversations with experts.  

Following this initial period, you will take full ownership of the tracing solution and roadmap and start to drive scrum meetings, sprint planning, and the like.  This involves ensuring you are ahead of the game when it comes to articulating and writing problem statements and solution narratives targeted both at developers and stakeholders. 

The main success criteria of this role is to be able to chart the best possible path and execute on those plans and deliver value to customers.  An ongoing task thereafter is to take these new capabilities to the next level by staying close to customers and prospects.

You have

• 5+ years of experience as a product manager on an enterprise software product.

• A track record of delivering software with agile processes and tight feedback loops.

• Experience working with customers and prospects

• Familiarity with building and operating software as a service.

• The ability to turn customer research into a coherent strategy

• Strong focus on the small details that make products loved and usable

• Experience partnering with UX to build delightful features.

• No fear of diving deep into the world of cloud-native monitoring and troubleshooting

Location

United States - Remote   

The team

Reporting to Colleen White, Head of Product Management

Colleen has over 10 years of experience in Product Management, and has led teams specializing in deeply technical B2B enterprise solutions.  She loves being involved in products from inception to launch and taking them to the next level, and structuring product teams and processes as they go from scrappy start-up to established industry leaders.  Formerly at Indigov and Fuze, Colleen has a long background in working on highly technical products and understanding the unique needs of enterprise sales and user journeys. She loves working at companies in their awkward teenage years of growth and scale.

Our benefits

• Health Insurance Coverage

• Unlimited Vacation Time

• Competitive Salary

• Stock Options

• And More

Chronosphere is an equal opportunity employer. You're encouraged to apply even if your experience doesn't line up exactly with the job description. Your skills, passion, and desire to make a difference will stand out. At Chronosphere, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge the standard. If you need additional accommodations to feel comfortable during your interview process, please email us at talent@chronosphere.io

Before clicking “Submit Application”. 

To support our Diversity, Equity, and Inclusion (DEI) initiatives, we urge applicants to omit personal identifiers, including names, and any details that explicitly indicate gender or ethnicity from their applications to reduce bias. However, applying through our Applicant Tracking System (ATS) will include identifiable contact information. Although this step is optional, Chronosphere is deeply committed to DEI. We recognize that achieving DEI is an ongoing journey for us as a company, and we believe it begins with our approach to hiring.

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