Senior Auto Claims Examiner | Phoenix, AZ, USA

Senior Auto Claims ExaminerJob DescriptionSummary: Senior Auto Claims Examiner holds the responsibility of effectively handling and managing auto claims, with a specific focus on supporting our total loss team. They ensure accurate claim assessment, fair settlements, and exceptional customer service throughout the claims process.Job Responsibilities:• Ensuring the delivery of timely and superior customer service through the daily total loss claims handling.• Ensuring adherence to salvage requirements per state guidelines & effectively manage the negotiations of upfront storage fees and rental expenses.• Effectively investigating claims, reserving evaluation and resolution of claims• Effectively control the use, work product and expenses of outside vendors• Develop and maintain strong business relationships with internal and external customers• Actively participate in committees and task force projects.Knowledge, Skills and Abilities:• High level of expertise in all aspects of claims adjusting to include total loss handling and total loss salvage/compliance requirements.• Extensive knowledge of contracts, investigation techniques, legal requirements, and regulations.• Ability to work effectively with a wide variety of people.• An aptitude for evaluating, analyzing, and interpreting information.• Excellent verbal and written communication skills.• An ability to work well in teams.• Innovative thinker with ability to multi-task.Qualifications• Bachelor's degree or equivalent experience• Minimum 3-4 years of insurance claims experience• Comprehensive understanding of Auto clam handling• Current adjuster license in all states preferred; willing to obtain additional state licensure.About UsChubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.