Outreach Case Manager
Church at the Park believes that a diverse workforce and inclusive workplace culture enhances our ability to fulfill our mission. We strive for equality and justice in the way people are treated and the opportunities they have to succeed by working to address racism, unequal treatment and other barriers to inclusion. We strongly encourage candidates from diverse backgrounds (including communities of color, the LGBTQIA+ community, veterans, and people with disabilities) to apply and join us in our work. We welcome your resumes even if there is not a position currently available that fits your interest and experience.
The Outreach Case Manager reports to the Shelter Manager or Navigation Services Manager to work with those who are unsheltered. This position is responsible for helping assist people move from unsheltered living situations to emergency shelters and stable housing. The outreach teams regularly visit known populated camps to build relationships with those who are unsheltered. The Outreach Case Manager will collaborate with other community partners and participate in joint outreach efforts to assist people in getting housing assessments, sign up for Oregon Health Plan (OHP), acquire documentation needed to get housed, and help those who are unsheltered get connected to local resources. The Outreach Case Manager will focus on one or more of the following areas: Outreach Case Management for adults, case management and outreach for singles, couples, and families, and/or community health work and health and housing integration.
Wage: $25.13 + DOE + DOQ
Hours: Monday - Friday 8am - 4:30pm
- Associate Degree in human services, social work, sociology preferred. Can substitute years of experience for degree requirements.
- Two years of case management or social services experience; and/or equivalent combination of education and experience preferred.
- Knowledge of and experience in using trauma-informed care principles required.
- Demonstrated experience in mediation between persons exhibiting escalated behavior required.
- Must have valid Oregon Drivers license; must have been a licensed driver for at least 2 years; must have a driving record that permits coverage under C@P’s company insurance.
- Assist unsheltered individuals and families by providing housing navigation.
- Support unsheltered individuals to take the next step in stability through accessing resources, including Oregon Health Plan, domestic violence intervention, drug and alcohol treatment, behavioral and mental health services, and others.
- Coordinate health integration at existing shelters, including, but not limited to, the managing of scheduling and connecting people to appointments.
- Network and attend meetings with other social service agencies to promote interagency cooperation and coordination.
- Participate in the collaborative outreach efforts alongside partnering organizations, including Salem Housing Authority, HIV Alliance, Easter Seals, ARCHES, and Northwest Human Services.
- Attend required training, team meetings, and learn policies and procedures for CAP operations.
- Enter data in HMIS and assure data quality
Work environment: Close quarters with vulnerable people including individuals without stable living situations who may be struggling with mental health and substance use concerns. Indoor/Outdoor work environment with frequent interruptions and demands, and occasional unpredictable behavior. Frequent walking through camps, which may have unstable surfaces (mud, roots and rocks on ground). This position requires walking long distances outdoors in adverse weather conditions. Must be able to push, pull, and/or lift 15 pounds or less. Driving between Church at the Park operated and managed sites.
Work environment:
Close quarters with vulnerable people including individuals without stable living situations who may be struggling with mental health and substance use concerns.
Mission Statement: Creating a table of love and acceptance for those who need it most. Empowering people to change their lives and exit poverty by providing vital services and community leadership.
No job offer is final until a drug screen and criminal history check are complete.
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Are you passionate about making a difference in your community? If so, the Outreach Case Manager role at Church at the Park in beautiful Polk County may be just the opportunity for you! In this engaging position, you'll play a vital role in assisting unsheltered individuals and families as they navigate their way from temporary living situations to stable housing. Daily, you will collaborate with dedicated outreach teams and local partners, making connections that lead to vital resources like the Oregon Health Plan, case management services, and more. You’ll help bridge the gap for those in need, empowering them through housing navigation and access to services that can improve their situations. This position operates Monday through Friday, providing a supportive work-life balance while you give back to the community. You will make a direct impact, guiding individuals in crisis and advocating for those facing the hurdles of homelessness, mental health issues, and substance use challenges. We believe in fostering a workplace that champions diversity and inclusivity, and we encourage candidates from all backgrounds to apply, contributing to our mission of equality and justice. If you excel in managing relationships, have experience in social services, and are willing to carry out compassionate outreach efforts, we’d love to hear from you. Join us at Church at the Park as we work together to create a table of love and acceptance, offering vital services to change lives and uplift our community!
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