The CX Operation Analyst helps develop, implement and manage tools and processes to better
understand customers and business needs. Reporting to the Director of Operations, the Analyst will
manage cross-functional projects that aligns and optimize all areas of the customer journey. They will
also build reporting to allow our teams to focus on taking action through insights.
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As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of...
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