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BANAMEX - Field Sales Area Manager - C13 - CUERNAVACA

The Field Sales Area Manager is a senior professional position responsible for providing full leadership and direction to a team of employees in an effort to execute against key portfolio strategies in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to drive management teams to meet sales targets.

Responsibilities:

  • Manage a staff of 6 to 10 managers, including interviewing and hiring through to ongoing performance management, developing and managing retail and professional sales plan strategies for national/territory field execution and delivering training initiatives
  • Assists in developing short and long product-level strategies to ensure delivery of the financial plan
  • Responsible for field execution of credit initiatives and achievement of credit goals and objectives
  • Work with key stakeholders to develop and implement a strategy/contact model for the Field Sales Representatives that will meet the guidelines established by the Partner and Partner Management teams
  • Analyze weekly and monthly sales reports, understand field performance, and implement action plans to ensure sales objectives are achieved
  • Collect and communicate market intelligence around best practices, client feedback and market competition in assigned geography and vertical
  • Assist in development and implementation of a field intelligence system for prompt reporting of competitive activity, to include Citi Relationship Management platform and analytics
  • Develop and maintain relationships with internal and Retail Partners, respond in a timely manner to escalated credit issues and concerns, and develop new and enhanced programs to increase new accounts
  • Develop and manage cost center budgets and expenses
  • Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 6-10 years of relevant experience
  • Sales/Credit experience required
  • Field Sales and/or client development experience required
  • Project Management experience preferred
  • Working knowledge of related industry practices and standards
  • Ability to work 50%-75% of the time
  • Ability to work out of a home office
  • Consistently demonstrates clear and concise written and verbal communication


Education:

  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


 

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Job Family Group:

Consumer Sales

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Job Family:

Field Sales

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Time Type:

Full time

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About BANAMEX - Field Sales Area Manager - C13 - CUERNAVACA, Citi

The position of Field Sales Area Manager at BANAMEX in Cuernavaca is a pivotal role that comes with the exciting opportunity to lead a dynamic team of sales professionals. In this senior management position, you'll be responsible for guiding a group of 6 to 10 managers as you collaboratively work towards executing essential portfolio strategies alongside the Consumer Sales team. Your mission, should you choose to accept it, is to ensure top-notch support services are delivered seamlessly to Citi clients while motivating your management teams to hit ambitious sales targets. You'll dive deep into the development of retail sales plans, train your team, and analyze sales reports, all while fostering strong relationships with stakeholders. This role demands a keen understanding of market trends and client feedback, as you’ll be tasked with strategizing field execution of credit initiatives that align with company goals. If you're passionate about creating exceptional client experiences and have a knack for sales management, this could be the perfect fit for you!

Frequently Asked Questions (FAQs) for BANAMEX - Field Sales Area Manager - C13 - CUERNAVACA Role at Citi
What are the responsibilities of a Field Sales Area Manager at BANAMEX?

As a Field Sales Area Manager at BANAMEX, your responsibilities include managing a team of sales managers, developing strategic sales plans, executing credit initiatives, analyzing sales performance, and maintaining relationships with both clients and internal partners. You also need to ensure compliance with laws and make informed business decisions to protect the company's reputation.

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What qualifications are required for the Field Sales Area Manager position at BANAMEX?

To qualify for the Field Sales Area Manager position at BANAMEX, candidates need 6-10 years of relevant experience, including sales and client development experience. A Bachelor’s degree is required, while a Master’s degree is preferred. Project management experience and familiarity with industry standards are also beneficial.

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How does the Field Sales Area Manager contribute to sales targets at BANAMEX?

The Field Sales Area Manager plays a crucial role in meeting sales targets at BANAMEX by leading and motivating a sales team, developing effective sales strategies, and implementing action plans based on performance analysis. Your leadership influences the overall success of both individual and team objectives.

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What is the work environment like for a Field Sales Area Manager at BANAMEX?

The work environment for a Field Sales Area Manager at BANAMEX is both collaborative and dynamic. You’ll be operating from a home office and working in the field 50%-75% of the time, which allows for flexibility and a hands-on approach to management and client interactions.

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What skills are essential for success as a Field Sales Area Manager at BANAMEX?

Key skills for the Field Sales Area Manager position at BANAMEX include effective communication, leadership, strategic thinking, and a strong ability to analyze market data. Success in this role requires a blend of interpersonal skills and business acumen to enhance client experiences and drive sales.

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Common Interview Questions for BANAMEX - Field Sales Area Manager - C13 - CUERNAVACA
Can you describe your management style as a Field Sales Area Manager?

When answering, emphasize your ability to lead by example, adapt to team needs, and foster a positive team environment. Discuss specific techniques you use to motivate and guide your sales team towards achieving targets.

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How do you develop and implement sales strategies in your team?

Share a structured approach to developing sales strategies, including how you analyze data, set goals, and involve your team in the planning process. Highlight your experience in aligning strategies with company objectives.

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What tools or metrics do you use to evaluate sales performance?

Discuss the various tools you utilize, such as CRM systems, sales dashboards, or performance tracking software, and how you use these metrics to inform your strategic decisions and adjustments.

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How do you handle underperforming team members?

Provide a clear example of how you've approached underperformance in the past. Focus on constructive feedback, support mechanisms, and how you create development plans to help team members improve.

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Can you give an example of a successful sales initiative you led?

Describe a successful sales initiative by detailing the steps you took, the challenges overcome, and the results achieved. Emphasize how this initiative positively impacted overall sales and client satisfaction.

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What experience do you have in managing budgets?

Discuss your experience with budget management, specifying how you allocate funds for team activities, track expenses, and ensure financial efficiency while meeting sales objectives.

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How do you stay updated on market trends and client feedback?

Emphasize your proactive approach to staying informed, including regular market research, networking with industry peers, or utilizing analytics tools to gather actionable insights for your team.

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What steps do you take to ensure compliance with company policies while managing your team?

Outline the systems you put in place to ensure that your team understands and adheres to company policies. Highlight how you lead by example and regularly communicate compliance standards.

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How do you prioritize tasks and responsibilities in your role as a Field Sales Area Manager?

Share your method for prioritizing tasks, perhaps through effective time management techniques or tools like to-do lists and project management software, focusing on aligning priorities with sales goals.

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What role does client feedback play in shaping your team's sales strategies?

Discuss how you actively solicit and analyze client feedback, and how this data is instrumental in shaping your sales strategies, improving services, and enhancing client satisfaction.

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Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

672 jobs
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Inclusive & Diverse
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Full-time, hybrid
DATE POSTED
April 21, 2025

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