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Messaging Engineering Lead Analyst - VP (Hybrid)


The Messaging Engineering Lead Analyst is responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework. The Engineering Lead Analyst is a technical Subject Matter Expert Engineering role within the Messaging Backbone team critical for strategic initiative to transform eComms Archive to SaaS and Modern Workspace..



Responsibilities:

  • The IM Archiving space – In this role, the Engineering Lead Analyst will work with the Total Conduct team, the Archiving team, and the application to manage the testing and implementation of new feeds into Citi. This will include testing and implementation of changes to the Total Conduct relays which the Total conduct relay to make sure that messages are fed to which accept messages from various sources (other than user mail).
  • Updating of the Sendmail executable, configuration files, and the configuration distribution tools (Ansible Playbooks & Chef) that need to be maintained, tested, and supported across a number of the hardware and software platforms.
  • Supporting the broader team to ensure activities such as the ProofPoint buffer refresh, move to cloud, reconciliation process (key Compliance deliverable for Off Channel communication) and Sentrion upgrades (Citi’s Messaging backbone EOVS) complete successfully.
  • Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
  • Ensure that all integration of functions meet business goals
  • Define necessary system enhancements to deploy new products and process enhancements
  • Recommend product customization for system integration
  • Identify problem causality, business impact and root causes

Qualifications:

  • 6-10 years of relevant experience in an Engineering role ideally in an MTA role with experience with Sentrion and Sendmail
  • Experience working in Financial Services or a large complex and/or global environment
  • 6 plus years of strong demonstrated work history with Linux
  • 6 plus years of strong demonstrated work history of Shell Scripting experience
  • Experience with Sentrion and/or Sendmail
  • Postfix would be a huge plus.
  • Mongo would be a huge plus.
  • Experience with automation tools is a huge plus.
  • Project Management experience is a huge plus
  • Demonstrated clear concise written and verbal communication wit the ability to  work both with internal employees as well as external vendors
  • Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
  • Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements

Education:

  • Bachelor’s degree/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 23, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Average salary estimate

$157200 / YEARLY (est.)
min
max
$125760K
$188640K

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What You Should Know About Messaging Engineering Lead Analyst - VP (Hybrid), Citi

Exciting opportunities await at Citi for the Messaging Engineering Lead Analyst - VP position, located in the heart of Irving, Texas! In this pivotal role, you’ll take the reins on a variety of engineering activities that shape our hardware, software, and network infrastructure. As a member of the Messaging Backbone team, your expertise will be crucial in our strategic initiative to transition our eComms Archive to a SaaS and Modern Workspace model. You’ll collaborate closely with the Total Conduct and Archiving teams to manage and implement tests, ensuring seamless integration and functionality of various message feeds. Your technical prowess will also guide the maintenance and support of essential tools, such as Sendmail, and you’ll have the chance to shine as a subject matter expert in compliance and technology initiatives. If you’re driven by achieving quality standards and thrive under pressure, this role offers the perfect environment to showcase your skills in a dynamic and complex financial services landscape. With a solid foundation of 6-10 years in an Engineering role and extensive experience with Linux, scripting, and automation tools, you’ll play an instrumental role in shaping solutions that meet business goals. Join us at Citi, where innovation meets impact and you can make a difference every day!

Frequently Asked Questions (FAQs) for Messaging Engineering Lead Analyst - VP (Hybrid) Role at Citi
What are the main responsibilities of a Messaging Engineering Lead Analyst at Citi?

The Messaging Engineering Lead Analyst at Citi is essential in leading engineering activities related to hardware, software, and network infrastructure. Key responsibilities include managing testing and implementation of new feeds, updating Sendmail configurations, and supporting cloud migrations. Additionally, the analyst serves as a subject matter expert for compliance initiatives and project requirements, ensuring that all functions align with business goals.

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What qualifications are required for the Messaging Engineering Lead Analyst position at Citi?

To excel as a Messaging Engineering Lead Analyst at Citi, candidates should possess 6-10 years of relevant engineering experience, specifically in MTA roles, along with expertise in systems such as Sentrion and Sendmail. Strong knowledge of Linux and shell scripting is crucial, and familiarity with automation tools and project management will significantly enhance your application.

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What experience should candidates have to qualify for the Messaging Engineering Lead Analyst role at Citi?

Candidates for the Messaging Engineering Lead Analyst position at Citi should have at least 6 years of demonstrated experience in an engineering role, ideally within a financial services environment. Experience with Sentrion, Sendmail, and comfort with automation tools is vital. Familiarity with cloud ecosystems and experience with Linux systems will further strengthen the candidate's profile.

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What kind of skills or tools should a Messaging Engineering Lead Analyst at Citi be familiar with?

A successful Messaging Engineering Lead Analyst at Citi should be well-versed in Linux and shell scripting, alongside familiarity with tools such as Ansible and Chef for configuration management. Knowledge of Postfix and MongoDB is also advantageous, as is the ability to communicate effectively with both internal teams and external vendors in a complex technical environment.

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How does the Messaging Engineering Lead Analyst contribute to compliance at Citi?

In the role of Messaging Engineering Lead Analyst, you contribute to compliance at Citi by ensuring all technical integrations meet the firm's mandated control standards. This includes overseeing proof of concept for new projects, managing necessary system enhancements, and coordinating effectively to address compliance and technology initiatives within the business framework.

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Common Interview Questions for Messaging Engineering Lead Analyst - VP (Hybrid)
Can you explain your experience with Sentrion and Sendmail as a Messaging Engineering Lead Analyst?

When answering this question, highlight specific projects where you implemented or managed Sentrion and Sendmail. Discuss the challenges faced and how you overcame them, and detail the impact of your contributions on project outcomes. This demonstrates your hands-on expertise and problem-solving skills.

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What strategies do you use for troubleshooting integration issues in messaging systems?

Discuss your systematic approach to troubleshooting, emphasizing the importance of identifying root causes. Provide examples of past experiences where you successfully diagnosed and resolved messaging system issues, showcasing your analytical thinking and technical knowledge.

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How do you prioritize tasks when managing multiple engineering projects?

Here, explain your time-management strategies, such as using project management tools to track progress, setting deadlines, and maintaining communication with stakeholders. You might mention the importance of agile methodologies in adapting to changing priorities and ensuring continuous delivery.

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Describe how you have improved compliance in past engineering roles.

You could address this by discussing specific compliance challenges you faced, the strategies implemented to address them, and the measurable outcomes achieved. This will illustrate your proactive attitude toward maintaining compliance within engineering frameworks.

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What is your approach to documenting engineering processes and protocols?

Talk about the significance of clear documentation for knowledge sharing and compliance. Share your methods for documenting processes, including any software tools you might use, and stress the importance of keeping the documentation up-to-date as systems evolve.

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How do you stay current with technological advancements in messaging systems?

Mention your dedicated efforts to stay informed through continuous learning, attending industry conferences, or partaking in relevant training sessions. Share specific resources, such as professional networks or online platforms, to underscore your commitment to ongoing education.

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Can you give an example of how you’ve automated processes within message handling?

Provide a detailed example where you successfully implemented automation, explaining the tools used, the process simplified, and the benefits derived. Focus on how this automation improved efficiency or reliability in messaging operations.

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What challenges have you faced while leading engineering teams, and how did you overcome them?

Reflect on real situations where team dynamics or technical challenges arose. Discuss your approach to fostering collaboration and communication among team members, and elaborate on the outcomes of your intervention.

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How do you ensure quality standards are met in engineering projects?

Discuss your methodologies for implementing quality control measures, such as regular reviews and testing protocols throughout the engineering lifecycle. Share examples that illustrate how these practices have led to successful project completions.

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What do you think are the future trends in messaging technologies?

Provide insights into your perspective on emerging trends such as the rise of AI in messaging systems, increased focus on compliance and encryption, or the move towards cloud solutions. Demonstrating knowledge of future trends can showcase your forward-thinking attitude.

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Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

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Inclusive & Diverse
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Full-time, hybrid
DATE POSTED
April 18, 2025

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