Senior Human Resources Analyst – Employee & Labor Relations – San Francisco Public Utilities Commission (1244) (TEX)

• Application Opening: 08/26/2024
• Application Filing Deadline: 09/06/2024
• Annual Salary: $130,468 to $158,470
• Recruitment ID:  RTF0148167-01085120

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

The duration of the appointment shall not exceed 24 months.

WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.gov/about-us/careers-sfpuc

About Human Resource Services (HRS)

How do we deliver over 180 million gallons and 129,000 kilowatts of clean and reliable water and energy every day to our communities? Not just through our infrastructure, but through our people. At the SFPUC, HRS has a seat at the table and leads the agency's success by consistently driving a people-oriented focus through every level of the business.

With our current workforce aging and upwards of 50 percent anticipated vacancies within the next five years, our HRS team is growing and transforming to rise to the challenge. We are actively recruiting skilled workers across over 200 occupations with an emphasis on diversifying the workforce and focusing on engaging and retaining our workforce. We provide comprehensive HRS programs and initiatives across the tactical-operational-strategic spectrum to create a people-first culture.

In everything we do and strive to achieve, each HR team is guided by five strategic priorities:

Under direction, the 1244 Senior Human Resources Analyst at the Employee & Labor Relations Division of the SFPUC performs advanced journey level professional duties in areas of employee relations, general personnel administration, special projects, and performs other related duties as required.

Essential Functions:

• Provide advice, consultation and information to departmental managers, supervisors and employees regarding personnel policies and procedures.
• Interpret provisions of the Employee Relations Ordinance and various labor contracts.
• Plan, evaluate, develop and recommend changes and revisions to organizational policies and procedures as a result of new laws/regulations and best practices.
• Guide management through novel and complex situations involving the interpretation and application of HR concepts and laws and ensure that the SFPUC is enacting consistent, fair, and equitable practices in all personnel matters.
• Develop and evaluate recommendations to address potential risks and liabilities to the department.
• Review, analyze, and respond to grievances and represent the Department during expedited arbitrations; meet and confer/consult with employee organizations if needed; analyze requests for salary and wage adjustments; participate as a member of a bargaining team during labor contract negotiations; Investigate employee misconduct; prepare correspondence, reports, memos, as well as disciplinary documents and conduct disciplinary hearings.
• Manage special projects related to employee relations, supervisor best practice, data analytics, or other related issues.
• Make presentations to boards and commissions.
• Gather, prepare, compile, review, and maintain important personnel information reports and records.
• Class 1244 Senior Human Resources Analyst performs other related duties as required.

How can you succeed in this position?

The Employee Relations & EEO Programs Competency Model outlines the competencies that are needed for success in this position: In addition to technical expertise in human resources, employee and labor relations, and EEO programs, a successful individual in this position will demonstrate the following competencies:

Legal, Legislative, and Regulatory Navigation - Investigates, analyzes, and interprets relevant laws, legislations, and regulations.  Maneuvers strategically within the existing requirements to meet business needs.

Professional Writing - Communicates complex, technical information in various modes to multiple contexts and audiences in an audience-appropriate, organized, clear, and concise manner.

Accountability - Acts with integrity, honesty, and fairness; inspires trust; clearly defines roles and responsibilities for self and others; holds self and others to their roles and responsibilities; complies with legal and ethical guidelines; acts as a responsible steward of the resources entrusted to the SFPUC.

Consultation - Provides guidance and advice to stakeholders, leveraging professional and organizational expertise to recommend actions, deliver solutions, or address needs in a professional and courteous manner; establishes oneself as a respected expert and partner.

Critical Evaluation - Approaches work in a systematic manner, using critical thinking, auditing, and knowledge management methods. Gathers and analyzes information from a variety of sources using valid and reliable research and investigative techniques.

Negotiation - Effectively explores all positions and options to reach an agreeable outcome for all negotiating parties. Engages in a coordinated problem-solving effort with transparency and fairness. Proactively seeks a win-win solution that maximizes value and mitigates risks for the SFPUC and its stakeholders.

Teamwork and Collaboration - Contributes to a vibrant and collaborative work environment with colleagues in their workgroup to achieve long-term goals; Fosters a cooperative atmosphere that values each team members’ unique contributions and welcomes new ideas from others to accomplish collective team goals.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Possession of a baccalaureate degree from an accredited college or university AND

Experience:

Three (3) years of verifiable professional human resources experience, similar to 1241 Human Resources Analyst, in one or more of the following areas of activity: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; hu-man resources operations; diversity, equity, and inclusion; and personnel training.

License and Certification:

Substitution:

Education Substitution - Additional qualifying work experience as a professional human resources analyst may be substituted for up to two years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).

Experience Substitution - Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for one (1) year of required professional experience.

Experience Substitution - Possession of a Juris Doctorate (J.D.) or Master’s degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology may substitute for one (1) year of the required professional experience.

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Possession of a Juris Doctorate (J.D.) or a Master’s Degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology or other related field.

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Education verification information on verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams [required for Combined, Promotive, Entrance (CPE) Exams only]
• Right to Work
• Copies of Application Documents
• Diversity Statement

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Job Analyst Information: If you have any questions regarding this recruitment or application process, please contact the job analyst, Alexeh Alfajora at [email protected].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.