Job details

Senior Program Manager, Doctor Talent Programs

About the role
As Senior Program Manager, Doctor Talent Programs, you will be responsible for talent management programs and processes for MyEyeDr.’s Optometrists, focusing on engagement, performance expectations, career development, org support structures, and succession planning. You will identify and prioritize needs; design processes; build tools; and scale programs for delivery and implementation. Additionally, in partnership with the Talent Analytics team, you will collect and organize data sets to inform program design, understand trends, and measure success.

As a leader supporting this critical talent group, you will strengthen the working norms and operational procedures associated with employee activities unique to our Doctors that may be executed by Doctor Leadership or Workforce Optimization. Projects may also include the creation of infrastructure that advances relationship building between cohorts of doctors throughout the organization to improve the overall experience of our Optometrists. Reporting to the VP, HR Operations, you will frequently partner with many groups throughout the company, including Professional Services, Learning & Development, HR Operations, HR Business Partners, Talent Acquisition, Workforce Optimization, Internal Communications, Legal, and Total Rewards.

This is a hybrid remote role, offering a flexible work arrangement out of either our Raleigh, NC or Vienna, VA offices.

You Will

Own end-to-end program management of performance, talent planning, succession planning, and career development for our Doctors
Design and implement large-scale talent projects from conception through execution, and sustain these programs through their evolution
Project manage recurring and developing programs, including communication touchpoints with key stakeholders and acting as primary point of contact for escalation and problem resolution
Build business cases, write executive summaries, and educate organizational leaders on new or enhanced programs
Uncover qualitative insights from business units through focus groups, discovery sessions, and surveys to inform talent program design and implementation
In partnership with Talent Analytics, gather and analyze talent data and metrics to support program recommendations and track progress
In partnership with Total Rewards, help connect talent programs to compensation and benefits offerings
In partnership with HR Operations, manage tools, technology, and vendors that enable programs
Maintain a working knowledge of external best practices in the talent space, including emerging trends and technology
Take on annual initiatives that introduce or enhance new services or programs
Provide talent management related consulting and administrative support to HR leadership and business partners
Partner with HR Operations and L&D teams across our employee listening, training, and career development programs

About You

6+ years of relevant experience in Talent and Organizational Development, including talent management, talent development, employee engagement, and/or organizational effectiveness
Education or certifications in Human Resources preferred
Experience with developing frameworks for performance management, talent planning, succession planning, change management, and career development in a high-growth, healthcare, or retail organization
Experience leading complex, cross-functional, and highly visible projects
Working knowledge and understanding of HR principles, policies, and procedures
Ability to build strong cross-functional partnerships
Comfort with ambiguity and ability to use sound judgment to drive complex issues to resolution
A strong service orientation, high level of enthusiasm and a desire to help others succeed and grow

Grow with Us

Career Development and Training Opportunities
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

MyEyeDr. Glassdoor Company Review

2.6

MyEyeDr. DE&I Review

2.7

CEO of MyEyeDr.

Sue Downes

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By MyEyeDr.

When Co-Founder and CEO, Sue Downes, made her way from the front desk to the front of the boardroom, she paved the way for a strong culture characterized by an unwavering entrepreneurial spirit and relentless passion for people. While our missio...

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FUNDING

Growth

DEPARTMENTS

Human Resources & Professional Acquisition

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Health Care Services & Hospitals

TEAM SIZE