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Business Analyst/Project Coordinator, Bureau of Public Health Clinics

Job Description

The Bureau of Public Health Clinics (BPHC) mission is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis, and provide immunization and sexual health services regardless of ability to pay or immigration status. To achieve its mission, the BPHC provides direct clinic services to people seeking health care; monitors disease trends; provides education and training to service providers and community groups; conducts research; and develops policies and programs to deliver high quality clinical care which best serve New Yorkers. The Bureau of Public Health Clinics seeks to hire a Business Analyst/Project Coordinator.

This CRS I will report to the Director of Clinical Informatics and support data migration and reporting as it transitions from an existing electronic health record (EHR) to Epic.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Learn about the existing EMRs data structure and develop subject matter expertise
- Support data validation after EMR updates deployment
- Perform data conversions including extracting data from non-Epic EHR systems, performing transformations upon the data, and importing it into Epic
- Support developing and executing test plans, exception-handling routines as well as source to target mappings for the purpose of archiving data of EMR systems and the migration data into Epic system.
- Conduct data quality assurance activities throughout the migration process, as well as monitoring data quality after migration
- Contribute to data governance efforts including definitions, implementation, and organization
- Follow data security and privacy policies, and stays up to date with recent data tools and trends
- Develop dashboard, reports for different user groups
- Participate in meetings with multiple internal and external stakeholders to gather requirements, provide ongoing updates, and ensure business needs are met
- Support project management efforts of implementing new systems

PREFERRED SKILLS:
- Advanced skills with SQL, R or SAS
- Experience with Epic and other EHRs
- Experience with data migration to Epic system is highly preferred
- Excellent written and oral communication skills.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Business Analyst/Project Coordinator, Bureau of Public Health Clinics, City of New York

Are you passionate about public health and looking for an opportunity to make a significant impact in your community? The Bureau of Public Health Clinics is on the lookout for a dedicated Business Analyst/Project Coordinator to join their innovative team in Long Island City, NY. As a crucial part of the Bureau's mission to empower New Yorkers to take charge of their health, you will play a key role in transitioning our electronic health records to Epic. Your responsibilities will include understanding existing EMRs data structures, conducting data validation, and supporting data migrations. You'll also be involved in developing dashboards and reports to enhance data governance efforts. Collaboration is key; you'll work closely with a variety of internal and external stakeholders to ensure that our initiatives meet the needs of the community. Preferably, you’ll bring advanced SQL expertise, familiarity with Epic, and strong communication skills to the table. At the Bureau of Public Health Clinics, we believe that every team member contributes to the mission of making New York a healthier place, so if you're ready to collaborate and innovate, come on board with us!

Frequently Asked Questions (FAQs) for Business Analyst/Project Coordinator, Bureau of Public Health Clinics Role at City of New York
What are the responsibilities of a Business Analyst/Project Coordinator at the Bureau of Public Health Clinics?

As a Business Analyst/Project Coordinator at the Bureau of Public Health Clinics, your primary responsibilities will include learning about existing EMRs, performing data migrations to Epic, and developing reports for various user groups. You will also support data quality assurance throughout the migration process and participate in stakeholder meetings to gather requirements.

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What qualifications are needed for the Business Analyst/Project Coordinator role at the Bureau of Public Health Clinics?

To qualify for the Business Analyst/Project Coordinator position at the Bureau of Public Health Clinics, candidates must possess a master's degree in an appropriate field such as public health, physical, or biological sciences, along with at least two years of relevant experience in research or a supervisory capacity.

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How does the Bureau of Public Health Clinics support employee growth for Business Analysts/Project Coordinators?

The Bureau of Public Health Clinics fosters a culture of growth and development for Business Analysts/Project Coordinators through comprehensive training programs and opportunities to participate in innovative projects. You'll also have access to mentorship from experienced professionals in public health.

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What benefits do Business Analyst/Project Coordinators receive at the Bureau of Public Health Clinics?

Business Analyst/Project Coordinators at the Bureau of Public Health Clinics enjoy a wide array of benefits, including premium-free health insurance, loan forgiveness programs, a public sector pension plan, and a robust Worksite Wellness Program to support your overall health.

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Is remote work an option for Business Analyst/Project Coordinator positions at the Bureau of Public Health Clinics?

While specifics may vary by role, the Bureau of Public Health Clinics often allows Business Analysts/Project Coordinators to work from home up to two days a week, depending on the position's requirements, fostering a healthy work-life balance.

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What kind of projects can a Business Analyst/Project Coordinator expect to be involved in at the Bureau of Public Health Clinics?

As a Business Analyst/Project Coordinator, you will engage in projects focused on improving electronic health records, enhancing data quality, and implementing new systems, contributing directly to the mission of public health in New York City.

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What skills are preferred for the Business Analyst/Project Coordinator role at the Bureau of Public Health Clinics?

Preferred skills for the Business Analyst/Project Coordinator role at the Bureau of Public Health Clinics include advanced SQL knowledge, familiarity with Epic EHR systems, experience in data migration, and excellent written and verbal communication skills.

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Common Interview Questions for Business Analyst/Project Coordinator, Bureau of Public Health Clinics
Can you explain your experience with data migration processes?

When discussing your experience with data migration, focus on specific projects you've managed, detailing the challenges you faced, how you overcame them, and the methodologies you employed. Highlight any experience you have with Epic and the importance of thorough testing and validation during the process.

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How do you ensure data quality during a migration?

To ensure data quality during migration, discuss methods like conducting regular audits, validating data against source systems, and maintaining clear documentation throughout the migration process. Emphasize collaboration with stakeholders for accurate requirements gathering.

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Describe a time you had to communicate complex data insights to a non-technical audience.

Share a specific situation where you simplified complex data analyses into understandable insights for your audience. Focus on your ability to translate technical terms into relatable language and the success it brought in decision-making.

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What strategies do you use for effective project management?

Discuss specific project management methodologies you support, such as Agile or Waterfall, and how you've applied them in past roles. Highlight your skills in prioritizing tasks, managing timelines, and ensuring clear communication with team members.

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How do you keep up with the latest trends in health informatics?

Talk about your proactive approach to staying updated, whether through professional development courses, reading industry publications, attending conferences, or engaging with professional networks. This showcases your commitment to ongoing learning.

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What tools or technologies have you used for data analysis and reporting?

Mention specific tools like SQL, R, or SAS that you've utilized for data analysis and how they enhanced your reporting capabilities. Include examples of how these tools helped you make data-driven decisions.

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Can you provide an example of how you’ve improved a process in your previous roles?

Illustrate a time when you identified a bottleneck or inefficiency and the steps you took to resolve it. Detail the results and the positive impact it had on team productivity or data quality.

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How do you handle conflicts among stakeholders in a project?

Discuss your conflict resolution strategies, emphasizing the importance of communication, empathy, and compromise. Provide an example of a past experience where you successfully mediated a conflict among stakeholders.

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What is your approach to gathering requirements from stakeholders?

Describe your systematic approach to requirements gathering, such as conducting interviews, surveys, or workshops. Emphasize your active listening skills and how incorporating stakeholder feedback can lead to successful project outcomes.

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Why do you want to work for the Bureau of Public Health Clinics?

Express your passion for public health and your belief in the Bureau's mission. Share how your skills and experiences align with their goal of serving New Yorkers and how you hope to contribute to public health initiatives.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 25, 2024

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