Executive Director of Workforce Management

IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT ADMINISTRATIVE STAFF ANALYST OR COMPARABLE CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER IF YOU ARE A PERMANENT ADMINISTRATIVE STAFF ANALYST.

The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Office of Employee Services (OES) is responsible for the agency’s human capital administration and workforce management, which includes recruitment, personnel, civil service administration, labor relations, timekeeping, payroll, leaves of absence, benefits and performance management administration, and programs for employee learning, engagement, recognition, professional development, and agency-wide events.

OES also administers employee-related agencywide programs such as Conflicts of Interest Board (COIB) programs, such as Financial Disclosure, Secondary Employment & Moonlighting Waivers, Residency Requirement Administration, Remote Work Program Administration, Federal Tax Information (FTI) background investigation requirements, and COVID-related and Line of Duty Injury (LODI) policies and procedures. OES provides guidance and support to the agency’s business units on a wide variety of employee and employment -related matters, to ensure compliance with citywide and agencywide guidance and policies.

OES liaises and partners with the Department of Citywide Administrative Services (DCAS), Office of Labor Relations, Office of Payroll Administration, Conflicts of Interest Board, Department of Investigation, and other oversight agencies and to facilitate the agency’s workforce management business needs.

An excellent opportunity is available for an experienced and innovative manager to serve as an Executive Director of Workforce Management in the Office of Employee Services, with management responsibility for the daily operations of the Human Resources Management, Labor Relations, Time & Leave Administration and Payroll & Benefits Administration units.

Reporting to the Associate Commissioner for Workforce Management, the Executive Director will serve as a key member of the division's leadership team overseeing and providing management and strategic support for a broad range of daily unit operations for critical, confidential and time sensitive agencywide business operations. This position is also responsible for supporting the agency's hiring initiatives and meeting related targets.

The Executive Director's responsibilities include, but are not limited to the following:

- Oversee and manage daily unit operations. Supervise and train staff. Monitor priorities and productivity, ensure quality control for unit operations and compliance with citywide civil service rules and guidelines, and agency policies.
- Review, research and provide solutions for and serve as a subject matter expert on workforce management issues. Provide guidance to employees and management.
- Manage, develop, and implement programs, projects, policies and procedures, and new initiatives. Assess existing programs, procedures, and work processes. Make recommendations and implement productivity and efficiency improvements.
- Maintain confidential information and records, exercising required discretion and judgment. Research and respond to confidential and sensitive issues. Partner with division business units and hiring managers to resolve issues.
- Work with oversight agencies and DOF business unit partners to facilitate and resolve workforce management issues. Serve as liaison with oversight agencies and participate in meetings on behalf of the Associate Commissioner. Serve as the primary Agency Personnel Officer (APO). Perform related responsibilities.
- Prepare correspondence, reports, presentations and other communications. Develop project plans, and compile data and metrics.
- Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continued improvement.

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.