Field Operations Monitor

A Field Operations Monitor at the New York City Department of Youth and Community Development (DYCD) is responsible for overseeing after-school and evening programs. Key duties include monitoring compliance with CACFP, DOH, and USDA guidelines, ensuring accurate meal service records, evaluating meal service areas, and communicating effectively between central office and onsite staff.

To apply for the Field Operations Monitor position at DYCD, there are no formal education or experience requirements. However, candidates should be able to understand and carry out simple instructions, as well as effectively communicate in English.

A Field Operations Monitor ensures compliance by actively collecting and reviewing meal service records, evaluating conditions at meal distribution sites, and providing ongoing communication and training to onsite staff regarding CACFP guidelines at the New York City Department of Youth and Community Development.

The work environment for a Field Operations Monitor at DYCD is dynamic and community-focused. The role involves traveling to different community centers, working collaboratively with various stakeholders, and supporting the food service program while fostering an inclusive atmosphere.

Important skills for success as a Field Operations Monitor with the New York City Department of Youth and Community Development include strong communication abilities, attention to detail, problem-solving skills, and the capacity to work independently while effectively interacting with diverse teams.

In answering this question, highlight any past relevant experiences, focusing on specific instances where you observed meal services, ensured compliance, or dealt with staff. Mention your attention to detail and how you handled any discrepancies.

Discuss your communication style and examples of how you've effectively shared information. Emphasize the importance of timely communication and maintaining a collaborative approach to problem-solving.

You could describe your organizational skills, alongside proactive monitoring and regular training sessions. Mention how you'd keep updated with guidelines and share this knowledge with staff to maintain compliance.

Share your approach to prioritizing tasks, such as creating lists, setting deadlines, or being adaptable to changing needs. Illustrate with an example of how you managed multiple responsibilities effectively in the past.

In your response, provide a structured example where you identified a problem, took action to resolve it, and communicated with appropriate parties. Highlight the outcome and what you learned from the experience.

Discuss your teaching style, emphasizing clear explanations and practical demonstrations. Mention the importance of ongoing education and how you'd gather feedback to improve training sessions.

Articulate your passion for community service and how your skills align with the responsibilities of the Field Operations Monitor. Highlight your adaptability, communication skills, and willingness to learn and grow.

Provide a succinct overview of the CACFP, mentioning its purpose of ensuring nutritious meals for children and the guidelines involved in food service compliance. Show your enthusiasm for learning and contributing to these standards.

Express your approach to difficult conversations, focusing on active listening, empathy, and seeking collaborative solutions. Provide an example of a challenging interaction and how you navigated it successfully.

Be transparent about your availability, showing your flexibility to accommodate the 25 hours per week required. Discuss how you can effectively manage your time to fulfill work responsibilities.