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Job details

Junior Administrative Assistant

Job Description

Hours: Full-Time – 35 Hours
Work Location: 30-30 Thomson Avenue, LIC, NY 11101

The Department of Design & Construction, Division of Infrastructure, is currently seeking a Junior Administrative Assistant to join our Construction Management 5 - Brooklyn team.

Successful candidates will report directly to the Office Manager and collaborate with the Administrative Assistants to assist the team with administrative work. These tasks include monitoring the New York City Streets site for project initiation and contractor permit requests, maintaining various databases, drafting responses for homeowner complaints, and assisting with permit and project research to compile information requested by the agency's Law unit regarding FOILS, Litigations, and Comptroller Requests.

Additionally, the Junior Administrative Assistant will help manage the Assistant Commissioner's (AC), Director's, and Deputy Directors' calendars when needed or in the absence of the Office Manager. During these times, the Junior Administrative Assistant will also answer the AC's incoming calls, record messages, and/or direct callers to the appropriate staff to ensure urgent matters are addressed in a timely manner. Lastly, the candidate will maintain the team's filing system and provide clerical assistance to Engineers-in-Charge and other field staff when needed.

Authorization to work in the United States is required for this position. NYC Department of Design and Construction does not provide sponsorship for international employees for visa applications, extensions, or status changes, including STEM/OPT visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position, at the time of application.

All applicants, including City Employees:
Please go to NYC Government Jobs | Explore Careers | City of New York, go to Search for Open Jobs, and type in the Job ID # listed above. Submit job application as prompted. Do not apply via Employee Self-Service (ESS), e-mail, mail, or fax your resume to DDC directly

CLERICAL ASSOCIATE - 10251

Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$55000 / YEARLY (est.)
min
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$50000K
$60000K

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What You Should Know About Junior Administrative Assistant, City of New York

The NYC Department of Design and Construction is actively searching for a motivated Junior Administrative Assistant to become a part of our Construction Management 5 - Brooklyn team based in the vibrant borough of Brooklyn. As a Junior Administrative Assistant, you will have the unique opportunity to work alongside dedicated professionals, directly reporting to the Office Manager and collaborating with fellow Administrative Assistants. Your essential duties will encompass monitoring project initiation and contractor permit requests on the New York City Streets site, along with maintaining vital databases that support our operations. You will draft thoughtful responses to homeowner complaints and assist in research for permits and projects, ensuring that we compile accurate information for our agency's Law unit. In addition to these responsibilities, you may also manage calendars for various senior staff members in their absence, handle incoming calls, and make sure messages are relayed effectively. Your organizational skills will truly shine as you maintain our filing system and provide clerical support to Engineers-in-Charge and other team members when needed. We are committed to a diverse and inclusive workplace, ensuring that every individual is welcomed and valued, which is reflected in our hiring practices. If you’re looking to kickstart your career in a dynamic environment, consider applying for the Junior Administrative Assistant position today.

Frequently Asked Questions (FAQs) for Junior Administrative Assistant Role at City of New York
What are the main responsibilities of a Junior Administrative Assistant at the NYC Department of Design and Construction?

As a Junior Administrative Assistant with the NYC Department of Design and Construction, you'll handle a variety of key responsibilities. This includes monitoring the New York City Streets site for project initiation and permit requests, maintaining databases, drafting responses to homeowner complaints, and conducting permit and project research to compile necessary information for the Law unit. Additionally, you’ll be tasked with calendar management, fielding incoming calls, and providing clerical support to senior staff, creating a vital role within the team.

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What qualifications are needed to apply for the Junior Administrative Assistant position at NYC DDC?

To qualify for the Junior Administrative Assistant role at the NYC Department of Design and Construction, applicants must possess at least a four-year high school diploma or its equivalent and have one year of satisfactory clerical experience. It is essential to be familiar with keyboarding, demonstrating the capability to type at a minimum of 100 keystrokes (or 20 words) per minute. This combination of education and hands-on experience equips you to thrive in this position.

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Does the Junior Administrative Assistant position at NYC DDC offer opportunities for career growth?

Yes, the role of Junior Administrative Assistant at the NYC Department of Design and Construction provides promising career growth opportunities. By becoming part of a dynamic team, you will gain hands-on experience, develop key administrative skills, and strengthen your professional network within the city’s infrastructure projects. Many employees at DDC have advanced their careers through ongoing training and promotions within the organization.

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What is the work environment like for Junior Administrative Assistants at the NYC DDC?

The work environment for Junior Administrative Assistants at the NYC Department of Design and Construction is both inclusive and collaborative, where teamwork is highly valued. You will work closely with a variety of team members and supervisors, fostering an atmosphere of support and mentorship. The department is committed to maintaining a workplace free from discrimination, encouraging diverse perspectives and ideas, which makes it an enriching environment for everyone.

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Is remote work an option for the Junior Administrative Assistant position at NYC DDC?

Currently, the position of Junior Administrative Assistant with the NYC Department of Design and Construction requires in-person attendance to effectively manage responsibilities related to project administration and team collaboration. However, specific arrangements may vary depending on departmental needs, so it is advisable to inquire during the interview process regarding potential flexible work options.

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Common Interview Questions for Junior Administrative Assistant
What skills do you bring that make you a good fit for the Junior Administrative Assistant role?

To effectively answer this question, highlight specific skills such as strong organizational abilities, proficiency in managing schedules, and comfortable typing speed. Connect these skills to experiences where you demonstrated them in previous roles, emphasizing your ability to contribute positively to the team at the NYC Department of Design and Construction.

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Can you describe a time when you had to manage multiple tasks or deadlines?

In answering this question, use the STAR method (Situation, Task, Action, Result) to explain a specific situation where you successfully managed multiple responsibilities. Discuss how you prioritized tasks, the strategies you employed to stay organized, and the positive outcome that resulted from your efforts, showcasing your readiness for the Junior Administrative Assistant position.

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How do you prioritize tasks when faced with tight deadlines?

When tackling this question, describe your approach to prioritization by using criteria such as urgency and importance. Share tools or methods you use, like to-do lists or digital project management software, to ensure that you stay on track. Real-world examples of when you've implemented these strategies will further illustrate your effectiveness in time management, which is crucial for a Junior Administrative Assistant.

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What approach do you take when dealing with difficult clients or coworkers?

In your response, emphasize your communication skills and ability to remain calm under pressure. Provide an example where you effectively handled a challenging interaction, demonstrating your conflict resolution skills and how you aim to ensure positive outcomes, which is essential in the Junior Administrative Assistant role at NYC DDC.

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How would you handle a situation where you need information from someone who is unavailable?

To answer this question effectively, illustrate your problem-solving skills and resourcefulness. Detail how you would seek alternative ways to gather the needed information—whether it’s consulting other records, reaching out via email, or waiting for the individual to become available. Your ability to navigate such situations demonstrates how you can maintain workflow efficiency as a Junior Administrative Assistant.

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What software programs are you familiar with that would be useful in this position?

When addressing this question, mention software that is relevant to administrative tasks, such as Microsoft Office Suite, Google Workspace, or database management systems. Highlight any prior experience you have with these tools, showcasing your proficiency and readiness to handle the technical demands of the Junior Administrative Assistant role at NYC DDC.

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Describe how you maintain confidentiality in your work.

In your response, clarify your understanding of the importance of confidentiality in an administrative role, particularly concerning sensitive information. Provide an example of a situation where you maintained confidentiality, emphasizing your integrity and trustworthiness, attributes that are essential for a Junior Administrative Assistant.

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Why do you want to work for the NYC Department of Design and Construction?

To craft a compelling answer, research what the NYC Department of Design and Construction stands for and its contributions to the city. Discuss your enthusiasm for public service, a desire to work in a thriving and diverse environment, and how you can contribute to the agency’s mission as a Junior Administrative Assistant.

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How do you ensure accuracy in your documentation and record-keeping?

When tackling this question, elaborate on your attention to detail and the measures you take to ensure accuracy, such as double-checking your work, using checklists, or implementing organizational systems. Provide examples that illustrate your commitment to maintaining high standards of documentation, which is a vital skill for a Junior Administrative Assistant.

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What do you expect to learn in your first few months as a Junior Administrative Assistant?

In your answer, express your eagerness to gain foundational knowledge in urban infrastructure projects, understand office procedures, and develop your administrative skills further. Highlight your willingness to seek mentorship and training opportunities that would aid in your growth as a valuable member of the NYC Department of Design and Construction team.

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DATE POSTED
March 20, 2025

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