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Operations Administrative Manager

Job Description

The NYC Department of Youth and Community Development funds programs in all five boroughs to help alleviate poverty and support community growth. They are looking for a Senior Project Manager to join their Youth Services Operations Team, which provides support for budget analysis, policy development, contract compliance, data analysis, and communication with program providers.
The Child and Adult Care Food Program - CACFP is a nutrition education and meal program helping DYCD funded Youth Services programs serve nutritious and safely prepared meals and snacks to children and adults in day care settings. The Administrative Manager requires receipt of all the deliverables being submitted by the field operations staff for data entry, on the shared drive and in PTS. The Administrative Manager serves as the liaison between CACFP and the contracted vendor on all meal-related matters and concerns. This role would also conduct all correspondence regarding community center issues (meal changes, closures)

1.Manage the daily operations and communications between the vendor, field team and nonprofit
centers.

2.Generate reports, resource materials, guides and data dashboards that communicate information
efficiently and clearly.

3.Responsible for administrative functions such as conducting weekly check-ins with the Field
Operations Team to acquire meal service deliverables,

4.Review and approve all meal service reports in PTS and on the shared drive and complete the
weekly update reports for the Deputy Director review and approval.

5.Maintain databases of the Community Centers and Vendor reports. Conduct Weekly reviews of
posted meal orders to ensure that sites are receiving an adequate number of meals.

6.Coordinate the process of obtaining and keeping records of Participant Data Forms and Income
Eligibility Forms

7.Serve as liaison with the current Vendor to address the needs and concerns of participating
locations.

8.Serve as a liaison between, Contracted Vendors, Resident Association Presidents, Community
Center Directors and staff, Sponsoring Organizations, the NYC Housing Authority and DYCD and
attend meetings and conduct site assessments when required.

9.Conduct vendor site visits and follow up on reported problems and execution of any corrective
action plans.

10.Collects and logs the Meal Service Records for Manhattan, The Bronx, and Staten Island.

11.Participates in providing training and TA to CACFP staff and CBOs staff as needed.

12.Onboarding CBOs and staff to move from utilizing paper-based reports and records to digital
platform and OneDrive records.

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

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What You Should Know About Operations Administrative Manager, City of New York

If you're looking for a rewarding role that directly contributes to community growth, consider the position of Operations Administrative Manager at the NYC Department of Youth and Community Development in New York City, NY! This dynamic team is dedicated to supporting budget analysis, policy development, and effective communication with vital program providers. As the Operations Administrative Manager, you'll play a critical role in overseeing daily interactions between various vendors and community centers, ensuring that meals are delivered safely and efficiently to children and adults in care programs. You'll manage reports and dashboards that present essential data clearly and provide insights to stakeholders. Your responsibilities will also involve conducting weekly check-ins with the Field Operations Team and aligning meal service deliverables with community needs. If you're passionate about community service and have experience in administrative environments, this position is not just a job; it's a chance to make a difference. With the NYC Department of Youth and Community Development, you'll have the opportunity to improve the lives of countless individuals while building a fulfilling career. Don't miss this chance to become an integral part of a vital mission that values inclusivity and teamwork!

Frequently Asked Questions (FAQs) for Operations Administrative Manager Role at City of New York
What are the responsibilities of the Operations Administrative Manager at NYC Department of Youth and Community Development?

As the Operations Administrative Manager at the NYC Department of Youth and Community Development, key responsibilities include managing communications between vendors and community centers, generating reports and resource materials, conducting weekly check-ins with the Field Operations Team, and reviewing all meal service reports to ensure compliance with program standards.

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What qualifications are needed for the Operations Administrative Manager role at NYC Department of Youth and Community Development?

Candidates for the Operations Administrative Manager position must have a baccalaureate degree with two years of related experience or a high school diploma with six years of relevant experience. All candidates also require at least one year of demonstrated experience in community work or community-centered activities pertinent to the job's duties.

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How does the Operations Administrative Manager contribute to the Child and Adult Care Food Program at the NYC Department of Youth and Community Development?

The Operations Administrative Manager plays an essential role in the Child and Adult Care Food Program by ensuring that nutritious meals are delivered to community centers. This includes serving as the liaison between the program and vendors, coordinating records of meal orders, and conducting site assessments to maintain the program's integrity.

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What skills are important for the Operations Administrative Manager at NYC Department of Youth and Community Development?

Skills crucial for the Operations Administrative Manager position include strong organizational and communication skills, proficiency in data reporting and analysis, the ability to work collaboratively with diverse teams, and experience in community outreach and administrative functions.

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Can you describe the work environment for the Operations Administrative Manager at NYC Department of Youth and Community Development?

The work environment for the Operations Administrative Manager is collaborative, inclusive, and focused on community service. The NYC Department of Youth and Community Development fosters a diverse workforce and is committed to providing a workplace free from discrimination, making it an ideal setting for passionate individuals dedicated to community development.

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Common Interview Questions for Operations Administrative Manager
What inspired you to apply for the Operations Administrative Manager position at NYC Department of Youth and Community Development?

When answering this question, highlight your passion for community service and the impact of nutrition programs on vulnerable populations. Discuss how your skills align with the department's mission and any personal experiences that connect you to the work.

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Can you explain a time when you managed complex data reports? What approach did you take?

Provide a specific example demonstrating your experience with data management. Focus on the tools and methodologies you utilized to ensure accuracy and clarity in reporting, and the positive outcomes that resulted from your efforts.

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How do you handle communication between multiple stakeholders and vendors?

Illustrate your communication strategy, emphasizing transparency and responsiveness. Discuss tools you may use for keeping all parties informed and how you've resolved communication challenges in the past.

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Describe a situation where you had to adapt to change quickly. How did you manage?

Share a relevant experience illustrating your adaptability in a fast-paced environment. Explain your decision-making process and your ability to mobilize resources effectively in response to unexpected changes.

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What techniques do you use to ensure deadlines are met in your projects?

Discuss your time management strategies, such as setting benchmarks, prioritizing tasks, and ensuring consistent communication with your team to keep everyone aligned and on track.

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How do you ensure compliance and best practices in administrative reporting?

Talk about your approach to understanding and applying regulations. Mention your experience with regular audits, training sessions, or feedback loops that you've put in place to maintain high standards.

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What role does teamwork play in your success as an Operations Administrative Manager?

Describe how collaboration enhances productivity and fosters a positive work culture. Provide examples of successful initiatives you’ve contributed to as part of a team.

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How do you approach challenges in managing a diverse team?

Share your perspective on diversity as a strength and how inclusivity leads to better team dynamics. Provide examples of how you've resolved conflicts and embraced diverse views to drive team success.

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What steps do you take to stay updated with industry changes relating to community services?

Talk about the resources you utilize, such as networking events, professional literature, or training programs. Emphasize your commitment to continuous learning as essential for effective service delivery.

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Why do you think nutrition programs like CACFP are important for communities?

Articulate the significance of nutrition programs in addressing food insecurity and promoting health among children and families. Highlight your understanding of the broader impact such programs have on community well-being.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 30, 2024

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