Policy Advisor, Performance Management & Reporting

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. New York City Mayor Eric Adams is head of the executive branch of New York City's government. Previously, Mayor Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn borough president. The Adams’ administration is leading the fight to serve the people of the greatest city in the world, ensuring delivery of efficient and effective services, working to make New York City’s economy stronger, reducing inequality, improving public safety, and making the city more affordable that meets the needs of all New Yorkers. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team.

The Team You’ll Work With:
The Mayor’s Office of Operations works to make New York City government more effective and efficient. We’re responsible for managing and coordinating multiagency initiatives and using data to help the City make informed policy decisions and strategic, targeted investments. The Performance Management and Reporting team (PMR) within Operations monitors, reports, and analyzes the performance of City agencies. The team provides guidance to agencies and staff on performance reporting and performance management, with a focus on improving public access and use of performance data. The PMR team also collaborates with agencies to develop and improve goals and indicators to explain data trends and broaden the understanding of key metrics. In addition to producing semi-annual Mayor’s Management Reports (MMR) and the digital Dynamic MMR reporting platform, the team conducts research on trends and best practices in data driven performance management and engages agencies on targeted performance improvement projects.

The Problems You’ll Solve
Working closely with the Associate and Assistant Directors of the Performance Management and Reporting Team, the Policy Advisor will be responsible for working with agencies and initiatives to articulate meaningful performance indicators. The Advisor will be responsible for a substantial portion of the content of the twice-yearly Mayor’s Management Report (MMR).

Responsibilities include but are not limited to:
- Performance Reporting - Continually enhance the development and selection of key agency performance indicators, including regular data collection and online posting of a wide range of
performance statistics.
o Help manage the City’s existing systems for evaluation and public reporting of information on the performance of City
agencies in delivering services, including the twice-yearly MMR.
o Conduct, support, and coordinate research on agency-specific, initiative-related, and cross-agency/citywide performance
indicators and performance improvement.
o Examine, develop, and share best practices in agency-specific performance management systems.
o Assist program and project managers in indicator development.
o Ensure timely and accurate distribution of critical information to senior City staff.
- Analysis and Advice - Quantitatively and qualitatively assess performance of agency operations and initiatives, including an evaluation of best practices. Based on that analysis, develop and
present these findings and recommendations using data visualizations, dashboards, and other reports.
- Interagency Coordination - Collaborating with other Operations staff working with other City agencies on performance management, project management and data analytics initiatives.

HOURS/SHIFT
Day

WORK LOCATION
Manhattan, NY

TO APPLY:
Only permanent employees in the title and those that are reachable on the civil service list are eligible to apply.

* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

Please go to www.cityjobs/jobs/search and search for Job ID #644903

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

NOTE: This position is also open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

OTI participates in E-Verify

1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee
benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and three years of satisfactory full-time professional experience in the areas described in “1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.