Consultant Training & Development

Position: CONSULTANT TRAINING & DEVELOPMENTAmendment Type: Amendment #1Amendment Date: 08/09/2024• Job : 49325• Job Category: Education & Training• Work Location: Lawrence Square Learning Centre 700 Lawrence Ave West• Job Type & Duration: Full-time, Temporary Vacancy (12 months)• Shift Information: Monday to Friday, 35 hours per week• Affiliation: Non-Union• Number of Positions Open: 2• Posting Period: 09-AUG-2024 to 23-AUG-2024Job Summary:The Employment & Social Services Division’s aim is to strengthen the social and economic well-being of Torontonians in their communities by providing employment services, financial benefits, and social supports to residents. As a Consultant, Training & Development, you'll support the creation and implementation of a multi-year staff training plan that supports organizational priorities, including progress towards an eLearning environment, by conducting needs assessments, identifying skills gaps, developing and executing training, evaluating outcomes and staff performance, and supporting organizational performance improvement.Aligning training with organizational goals and objectives:Leveraging your fundamental knowledge of organizational effectiveness principles and how they relate to training and development initiatives, you'll evaluate existing training programs, align training programs with business objectives, and facilitate learning opportunities for various audiences. As you develop and deliver staff training, you'll ensure it supports quality client service, advance professional development, and administrative compliance with legislative directives and organizational systems, controls, and mandates.We'll count on you to develop training curricula and tailored course plans to address the learning goals and objectives of the organization as well as stakeholders, and to develop a strategic training response that supports both the individual and the organization.By conducting research and analysis, and consulting and working with organizational subject matter experts, you'll stay current with new and developing adult education and training methods and practices, emerging information technology systems in the training field, new legislation, and revised policies and procedures. As a result, you'll be ready to participate actively in project teams or working groups, providing training expertise to projects to address training, planning, implementation, development, delivery, and other training services.You'll also be equipped to provide subject matter expertise and feedback to partners regarding training needs, course content, delivery methods, and to create learning content for a variety of delivery methods, including instructor-led classroom training, eLearning, multimedia programs, Web Ex virtual training, and other computer-aided instructional technologies.Collaborating and communicating in a multi-stakeholder environment:The role of Consultant, Training & Development will see you working collaboratively on strategic business areas to support implementation of organizational initiatives and address matters pertaining to training and knowledge management (e.g., learning aids, presentations methods, communication and adult learning principles), and coordinating with our People & Equity Division regarding training relating to Occupational Health & Safety and Organizational Development and Learning.An excellent communicator, you'll also represent the Training area confidently and knowledgeably at meetings of industry stakeholders, social agencies, and business organizations.Leading by example to achieve results:As would typically be expected of a coordinator role like this, you'll supervise, motivate, and train assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, and promoting continuous learning and innovation, while providing input into, and administering, the assigned budget, and ensuring that expenditures are controlled within the approved budget. By modelling leadership behaviours in the workplace and in the training environment, you'll be instrumental in influencing staff to demonstrate our corporate values, climate, and tone.Among the strengths you bring to the role of Consultant, Training & Development, will be the following key qualifications:• Post-secondary education in Training & Development, Adult Education, and/or eLearning, or an equivalent combination of education and/or relevant experience.• Considerable experience identifying training needs and conducting research to develop training.• Considerable experience designing, developing, and delivering training courses, programs, and curricula (e.g., instructor-led in-class sessions, webinars, self-directed: e-learning, reference guides, readings, presentations, etc.), utilizing instructional design methodologies and adult education principles which support diversity and accessibility.• Experience in facilitation, presenting to, and engaging with diverse audiences.• Experience with a variety of software…