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Senior Product Designer (UI)

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.   

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.  


Join Civica’s User Experience team and play a key role in shaping products that make a real difference. As a Visual Designer, you will collaborate closely with cross-functional teams to craft visually engaging, accessible, and user-friendly experiences that balance user needs with business goals. Your passion for pixel-perfect design, attention to detail, and mastery of modern visual language will be essential to delivering compelling digital products. 

We’re building a team dedicated to creating best-in-class experiences through thoughtful design and continuous improvement. If you thrive on crafting beautiful, intuitive interfaces, solving complex design challenges, and collaborating in a fast-paced environment, we’d love to hear from you. 

Key Responsibilities:  

  • Visual Design & Delivery: Craft visually compelling, pixel-perfect user interfaces that are both beautiful and highly usable, ensuring they meet accessibility standards and align with business goals. 
  • Collaboration & Teamwork: Work closely with product designers, product managers, engineers, and researchers to bring designs to life throughout the product lifecycle. 
  • Prototyping & Validation: Develop high-fidelity prototypes to communicate design ideas, run design reviews, and iterate based on feedback, research, and data insights. 
  • Design Systems & Standards: Use and contribute to the Firefly design system, ensuring consistency, scalability, and adherence to established design principles. 
  • Accessibility & Inclusion: Advocate for inclusive design and ensure compliance with accessibility standards. 
  • Culture & Growth: Promote a collaborative, positive and feedback-driven culture focused on continuous improvement, creativity and design excellence. 

Core Competencies: 

  • Experience & Expertise: 5+ years of experience in visual/product design roles, working across multiple platforms and industries, with a proven track record of delivering high-quality digital products. 
  • Visual Design Expertise: Strong portfolio showcasing exceptional visual design skills, including UI design, typography, colour theory, and layout across web, mobile, and other digital platforms. 
  • Design Craft & Execution: Ability to translate big ideas into visually compelling and user-friendly interfaces, making complex tasks intuitive and delightful. 
  • Prototyping & Collaboration: Skilled in creating high-fidelity prototypes and collaborating with researchers, product designers, and developers to refine and test designs. 
  • Brand & Identity: Deliver high-quality designs that reflect and evolve Civica’s brand, adapting to the changing needs of modern digital experiences. 
  • Design Systems: Experience using and contributing to design systems, ensuring design consistency and scalability across multiple platforms. 
  • Accessibility & Standards: Knowledge of accessibility principles and best practices, ensuring designs comply with WCAG and other relevant standards. 
  • Communication & Teamwork: Strong communication skills with the ability to explain design decisions clearly, collaborate effectively, and contribute to a positive team environment. 
  • Mentorship & Inspiration: Support and inspire other designers, promoting continuous improvement and raising the quality and impact of the team’s work. 
  • Tools & Technology: Proficient in design tools such as Figma, FigJam, and other relevant platforms and plug-ins for creating, presenting, and delivering high-quality design work. 

Application process: 

We believe interviews are a two-way conversation. This is your chance to learn about us as much as we learn about you. Our interviews are informal and designed to bring out your best. Please come prepared with questions and be curious about what we do. 

Here’s what to expect: 

Screening Call: A 30-minute call with our talent team to discuss your background and career goals. 

Skills & Experience Interview: A 45-minute chat with a team member about your professional experience and relevant skills. 

Portfolio Review / Case Study Presentation: A 60-minute session where you’ll present 1-2 case studies of your past work, followed by questions and discussion with the team. 

 

Average salary estimate

$100000 / YEARLY (est.)
min
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$80000K
$120000K

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What You Should Know About Senior Product Designer (UI), Civica UK Ltd

At Civica, we're on the lookout for a Senior Product Designer (UI) to join our innovative User Experience team! With an impressive history of creating software that supports crucial services for citizens globally, we're committed to being at the forefront of the GovTech movement. If you're passionate about crafting stunning and user-friendly interfaces, this role is perfect for you. As a Senior Product Designer, you will collaborate with various teams to develop visually appealing designs that not only meet accessibility standards but also align with the goals of the business. Your expertise in visual design, coupled with your attention to detail, will play a significant role in creating compelling digital experiences. You’ll be deeply involved in prototyping and validating your design ideas through high-fidelity prototypes, while working seamlessly with product managers, researchers, and engineers. At Civica, we ensure that our design systems reflect our commitment to consistency and scalability, and we value the importance of accessibility and inclusive practices in all our projects. Plus, you'll have the chance to mentor and inspire fellow designers, contributing to a vibrant, feedback-driven culture. So, if you're excited about transforming complex design challenges into intuitive interfaces and thrive in a dynamic environment, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Senior Product Designer (UI) Role at Civica UK Ltd
What are the key responsibilities of a Senior Product Designer (UI) at Civica?

As a Senior Product Designer (UI) at Civica, your key responsibilities include crafting visually compelling user interfaces that adhere to accessibility standards, collaborating with cross-functional teams to bring designs to life, developing high-fidelity prototypes for design validation, and contributing to our design system, Firefly. Additionally, you'll advocate for inclusive design principles and promote a collaborative culture focused on continuous improvement.

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What qualifications are required for a Senior Product Designer (UI) position at Civica?

To qualify for the Senior Product Designer (UI) position at Civica, candidates should have at least 5 years of experience in visual and product design roles across various industries. A strong portfolio showcasing visual design skills across web and mobile platforms is essential, along with proficiency in tools like Figma. Furthermore, a solid understanding of accessibility best practices and design systems is crucial for success in this role.

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How does collaboration work for a Senior Product Designer (UI) at Civica?

Collaboration at Civica is a cornerstone of the Senior Product Designer (UI) role. Designers work closely with product managers, engineers, and researchers to ensure that design concepts are appropriately executed throughout the product lifecycle. This teamwork facilitates the sharing of valuable insights and helps refine solutions based on user feedback and data, ultimately enhancing the product's user experience.

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What design tools do Senior Product Designers (UI) at Civica use?

Senior Product Designers (UI) at Civica primarily utilize design tools like Figma and FigJam for creating and presenting design work. Familiarity with other relevant platforms and plugins is also beneficial. These tools facilitate collaboration, prototyping, and the delivery of high-quality designs that meet both user needs and business objectives.

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How does Civica support the growth and development of Senior Product Designers (UI)?

Civica supports the growth and development of Senior Product Designers (UI) through a culture centered around mentorship, collaboration, and continuous improvement. Designers are encouraged to share knowledge, inspire one another, and take part in feedback-driven processes that enhance both personal and team capabilities. This environment not only fosters skill development but also promotes innovation in design.

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Common Interview Questions for Senior Product Designer (UI)
Can you describe your design process as a Senior Product Designer (UI)?

In your answer, outline your approach to design, starting from user research through to high-fidelity prototyping. Emphasize how you incorporate feedback and test designs throughout the process, and explain how you ensure accessibility and usability in your final products.

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What are some challenges you've faced in UI design, and how did you overcome them?

Share specific challenges, such as managing stakeholder expectations or adhering to tight deadlines. Discuss the strategies you employed to find solutions, perhaps through effective communication or prioritization of tasks, demonstrating your problem-solving skills.

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How do you incorporate feedback into your design work?

Discuss your process for gathering feedback from team members or users. Explain how you prioritize feedback, and how it influences your design iterations, highlighting your collaborative approach and your commitment to creating user-centered designs.

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What role does accessibility play in your design philosophy?

Describe your understanding of accessibility standards and how they influence your design decisions. Provide examples of how you've ensured compliance with standards like WCAG in your previous projects, demonstrating your dedication to inclusive design.

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How do you stay updated with current design trends and tools?

Discuss methods you use to stay informed, such as following design blogs, participating in webinars, or joining design communities. Explain how you apply new knowledge and trends to your work, showcasing your commitment to continuous learning.

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Can you provide an example of a successful project you worked on?

Share a particular project, outlining your role, the challenges faced, and the outcomes. Highlight how your design decisions contributed to the project’s success, demonstrating your expertise and ability to deliver high-quality work.

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What strategies do you use for effective teamwork with cross-functional teams?

Explain your approach to collaborating with product managers, engineers, and researchers. Emphasize the importance of clear communication, establishing shared goals, and leveraging each team member's expertise to create a cohesive product.

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How do you prioritize design tasks when working on multiple projects?

Share your prioritization strategies, such as using project management tools or methodologies. Discuss how you assess deadlines, project scope, and potential impact, ensuring that you meet both team and user needs without compromising on quality.

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What is your experience with design systems?

Describe your familiarity with design systems, including any you have worked with or contributed to. Explain how you have used design systems to maintain consistency and enhance scalability in your projects.

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What motivates you as a Senior Product Designer (UI)?

Discuss your passion for design and how making a positive impact on user experiences drives your work. Share specific aspects of design you find fulfilling, such as solving problems or crafting beautiful interfaces that enhance usability.

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The Civica Group is an international software business focused on the public sector supporting more than 3,000 major customers in ten countries. It is a privately owned group of companies headquartered in London, UK, and with regional head offices...

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Full-time, remote
DATE POSTED
January 12, 2025

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