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Senior Software Test Engineer (VIEW)

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you'll love this role as Software Test Engineer at Civica

Join our test automation team and contribute to the successful delivery of test automation across various projects and products. Dive deep into the Civica Selenium Test Automation Framework, leveraging it to craft robust automation scripts tailored for your assigned project.

You'll also play a key role in developing the VIEW Playwright Test Automation Framework, facilitating the smooth migration of existing Selenium scripts to Playwright. Create strong Playwright Automation scripts that meet project needs, and engage in integrating these scripts into our CI/CD pipeline for seamless execution. Take charge of maintaining the existing automation suite, ensuring it operates efficiently. We're committed to driving continuous improvement to boost product quality, whether by reducing time to market or enhancing overall quality. Perform manual functional testing as necessary. You'll be responsible for your allocated test deliverables, conducting thorough analysis during test preparation and execution, which includes documenting results and reporting issues through our established defect management process. Execute database, compatibility, accessibility testing, and more, in accordance with the project plan, while working independently. At Civica, we embrace a global work environment, which may occasionally require you to be available outside of standard business hours.

What you will need to be successful in this role

  • Testing skills and knowledge of current testing techniques across the test phases
  • Knowledge of o System Testing (Functional Testing) o System Integration Testing
  • Regression o User Acceptance Testing (UAT) o Database Testing o Compatibility Testing o Accessibility Testing
  • Solid experience of designing Automation Testing Frameworks and writing automated tests using Playwright
  • Strong knowledge of Object-Oriented Programming concepts and should be able to apply them in test automation script development.
  • Strong analytical and troubleshooting/debugging skills.
  • Able to write custom logic/algorithm for solving test automation challenges.
  • Able to use the existing methods and tools post adequate trainings with minimum guidance from seniors by following standard guidelines defined on usage of tools.
  • Demonstrate initiative in developing solutions to problems encountered during testing.
  • The ability to work to agreed deadlines.
  • Ability to work at detailed and abstract levels.
  • Track record of delivering commitments on time and quality

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes.

What You Should Know About Senior Software Test Engineer (VIEW), Civica UK Ltd

Welcome to Civica, where as a Senior Software Test Engineer, you'll play an essential role in the vital software we create for public services around the globe. Imagine being part of a team that helps deliver critical services to over 100 million citizens! In this position, you will join our dynamic test automation team, diving deep into our Civica Selenium Test Automation Framework and shaping robust automation scripts for various projects. You're not just testing; you’ll contribute to building the VIEW Playwright Test Automation Framework, facilitating the exciting migration of existing Selenium scripts to Playwright. As you integrate these sleek Playwright scripts into our CI/CD pipeline, your expertise will be key to ensuring everything runs smoothly. Continuous improvement is part of our DNA at Civica, so you’ll not only be performing rigorous manual functional testing when necessary but also delivering clear documentation and insightful analytical results on your assigned test deliverables. This is more than just a job; it's your chance to help champion technology in public services, working collaboratively but also independently to uphold our standards. We appreciate that our team works in a global environment, where flexibility is paramount, and you'll occasionally connect beyond standard business hours. If you're passionate about technology and want to make a difference in communities worldwide, Civica is the right place for you!

Frequently Asked Questions (FAQs) for Senior Software Test Engineer (VIEW) Role at Civica UK Ltd
What are the responsibilities of a Senior Software Test Engineer at Civica?

As a Senior Software Test Engineer at Civica, your responsibilities include developing and maintaining automation scripts using the Civica Selenium Test Automation Framework and the VIEW Playwright Test Automation Framework. You'll also be involved in the execution of manual functional tests, as well as database, compatibility, accessibility testing, and defect management. Collaboration with other team members to ensure continuous improvement and timely delivery on projects will also be a key part of your role.

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What qualifications are needed for the Senior Software Test Engineer position at Civica?

To excel as a Senior Software Test Engineer at Civica, you should have solid experience in designing Automation Testing Frameworks and writing automated tests, particularly using Playwright. A strong understanding of Object-Oriented Programming concepts is crucial. You should also possess troubleshooting skills and be adept at working on both detailed and abstract levels to meet the project's testing requirements.

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Is there flexibility in work hours for the Senior Software Test Engineer at Civica?

Yes, at Civica, we embrace a global work environment, which does allow for flexibility in work hours. While you'll have the opportunity to work standard business hours, there may be occasions where you need to connect with your international colleagues outside of those hours. This flexibility is designed to accommodate the diverse needs of our team while supporting seamless collaboration.

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What kinds of testing will I perform as a Senior Software Test Engineer at Civica?

In your role as a Senior Software Test Engineer at Civica, you will engage in various testing types including manual functional testing, system testing, regression testing, user acceptance testing (UAT), database testing, compatibility testing, and accessibility testing. This diverse range ensures that you can ensure high-quality outcomes and deliver exceptional results for the publics we serve.

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How does Civica support professional growth for a Senior Software Test Engineer?

Civica is dedicated to fostering a growth culture. As a Senior Software Test Engineer, you will have access to various professional development opportunities such as training sessions, mentorship, and the chance to work on different projects that expand your skills. Our inclusive atmosphere encourages you to learn, develop, and become the best version of yourself while contributing to meaningful public services.

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Common Interview Questions for Senior Software Test Engineer (VIEW)
Can you explain how you would develop an automation framework for testing at Civica?

To approach the development of an automation framework at Civica, I would first assess the specific requirements of the projects and choose the right tools and technologies, such as Selenium or Playwright. Then, I would focus on creating a modular design to enhance reusability and maintainability of the scripts. Incorporating best practices for code quality and documentation will also be crucial for long-term success.

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How do you handle discrepancies found during testing?

When I encounter discrepancies during testing, my first step is to document the issue thoroughly, including steps to reproduce it. Following this, I would collaborate with developers to understand the root cause and facilitate a resolution while ensuring that all findings are logged in the defect management system for future tracking and analysis.

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What experience do you have with performance testing?

In my previous roles, I have employed various tools and techniques for performance testing, focusing on load testing, stress testing, and profiling applications under various conditions. Gathering metrics like response time, scalability, and resource usage was vital to assess application performance, allowing us to make informed adjustments before final deployment.

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Describe your experience with CI/CD pipelines.

I have hands-on experience integrating automated tests into CI/CD pipelines, utilizing tools like Jenkins and GitLab CI. I ensure that our tests are executed as part of the pipeline, enabling immediate feedback on code quality and performance. This approach has successfully reduced time to market and maintained high-quality standards throughout the development lifecycle.

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How do you prioritize test cases and ensure coverage?

To prioritize test cases, I consider factors such as business impact, risk exposure, and the functionality of the features being tested. Implementing a risk-based testing approach allows me to focus on high-risk areas while ensuring comprehensive coverage across the application. Regular collaboration with development teams also helps to identify critical components for testing.

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Can you provide an example of how you managed time during a testing cycle?

In my last position, during a testing cycle, I employed time management strategies like breaking down tasks into smaller, manageable parts and utilizing tools like JIRA to track progress. This organization allowed me to allocate time effectively, ensuring all tests were completed within our deadlines without compromising quality.

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What strategies do you use to stay updated on testing trends?

I stay current with testing trends by regularly participating in online courses, webinars, and industry conferences. Networking with other professionals and being involved in QA communities also provides insights into emerging trends and tools, which I can then bring back to my role at Civica to enhance our practices.

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How do you approach manual testing, and what tools do you use?

My approach to manual testing starts with understanding requirements fully. Utilizing tools like TestRail or Zephyr, I design test cases that cover functional and edge cases. During execution, I keep meticulous documentation of outcomes and issues encountered, which then feeds into our defect management process, fostering continuous improvement.

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What do you find most challenging about being a Software Test Engineer?

The most challenging aspect of being a Software Test Engineer can be adapting to frequently changing project requirements while maintaining testing quality. To tackle this, I focus on clear communication with stakeholders and flexibility in my testing strategies, ensuring that I can quickly adjust to new expectations without sacrificing rigorous testing.

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What benefits do you see in using automated testing over manual testing?

Automated testing significantly increases efficiency by allowing repetitive tests to be executed quickly and reliably. This not only accelerates the testing process but also enables more extensive test coverage compared to manual testing. Moreover, automation facilitates quicker feedback loops, helping teams identify issues earlier in the development cycle.

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The Civica Group is an international software business focused on the public sector supporting more than 3,000 major customers in ten countries. It is a privately owned group of companies headquartered in London, UK, and with regional head offices...

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DATE POSTED
December 24, 2024

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