Claims Handler (Paralegal) - job 2 of 2

We’re looking for a Claims Handler to join our team in Bradford on a permanent full-time basis.

Reporting into the into the Claims Team Manager, the role will primarily be focused on either handling claims made on behalf of the various consumer brands as well as defending claims made against them and will be within one of the Key Area shown below.

You will be responsible for running your own portfolio of matters using a case management system and have access to some of the latest technology to help you in day-to-day activities.

All paralegal roles will be supported by specialists and a Team Manager to ensure you gain the skills and expertise to progress in your legal career.

Based in our Shared Service Centre, known as LGSSC. Acts as a central specialty service supporting the wider Liberty Global group with specialisms in areas of Finance, Accounting, People, Legal & Systems. This central team supports a number of businesses across the Liberty Global footprint including Virgin Media.

KEY AREAS

• Network Damage Claims
• Commercial Debt Recovery
• Real Estate
• Wayleave
• Consumer Dispute
• Consumer Litigation
• Utility/Property Damage
• Uninsured Loss Recovery
• Personal Injury

What will you be doing?

• Analyse new claim instructions data to determine recovery prospects or to sign post investigations.
• Work with legal team to progress claims.
• Support research projects undertaking legal research using specialized data sources.
• Design and test various automation solutions with C&I business partners.

We tend to look for people with:

Essential:

• Organised with a keen eye for detail.
• An enthusiastic approach and willingness to learn.
• Good communicator who is willing to ask lots of questions.
• Comfortable on the telephone.
• Ability to prioritise workload.
• Experience with MS Office, including Excel

Desirable:

• Previous experience in a Law firm in a Paralegal (or similar) role.
• Knowledge of law and experience of case handling.

We do consider opportunities to support paralegals to qualification via the Legal Apprenticeship and SQE subject to performance and completion of a minimum level of service.

What’s in it for you?

• Competitive salary.
• Hybrid working (2 days office based and 3 remote)
• 25 days annual leave with the option to purchase 5 more.
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance.
• Matched pension contribution up to 10%.
• Access to our car benefit scheme.
• Access to our online learning platform to continue to develop and grow your career with us.
• The chance to join an innovative, fast-paced and passionate team.

Who we are:

We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology.

Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures.

With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond.

We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia.

Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series.

Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence.

And we’re prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet.

Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We’re 100% committed to having a workforce that represents every part of our society. So we’re keen to hear from candidates of all background and circumstances.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Bereavement leave
• Canteen
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee mentoring programme
• Flexitime
• Free flu jabs
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Paid volunteer time
• Private dental insurance
• Private medical insurance
• Referral programme
• Sabbatical
• Sick pay
• Work from home

Schedule:

• Flexitime
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Bradford: reliably commute or plan to relocate before starting work (required)

Experience:

• Claims Processing: 1 year (preferred)

Work Location: Hybrid remote in Bradford

Reference ID: REQ_00034866