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Clinical Operations Senior Consultant

Clarkston Consulting is seeking motivated, self-driven leaders who are energized by team results and interested in joining a firm that values its culture and people as its biggest strengths. Come join us as a Clinical Operations Senior Consultant and in this role, you will deliver creative business solutions to our market-leading clients in the life sciences, consumer products, and retail industries.

Together, we can find the answers to our clients' most challenging business problems through a combination of our industry expertise, business process knowledge, and consulting excellence.  

 

What You’ll Do  

As a Clinical Operations Senior Consultant at Clarkston you will:  

  • Contribute to the implementation of risk-based Good Clinical Practices (GCP)
  • Plan, identify, coordinate, and execute implementation of GCP Compliance solutions in support of clinical programs
  • Establish/implement clinical quality policies and procedures for Quality Management Systems supporting clinical studies
  • Develop and implement SOPs
  • Support the audit of clinical research organizations, clinical laboratories and investigator sponsored trials
  • Perform training and education of global GCP standards 
  • Review clinical and data operational plans and protocols
  • Earn trusted client status and develop relationships that extend beyond the project’s lifecycle
  • Conduct knowledge transfer and training of end-users, including sharing best practices
  • Provide guidance to junior analysts and client personnel assigned to projects

 

How You’ll Grow  

Beyond your day-to-day responsibilities, throughout your career at Clarkston you will: 

  • Receive the support and mentorship of your Clarkston colleagues and leaders
  • Expand your existing skillset with internal and external professional development opportunities

What We’re Looking For 

  • Minimum of 6 years of increasing recent leadership experience in clinical drug development in the pharmaceutical/biotech industry  
  • Excellent knowledge of Good Clinical Practices and local country regulations: 
    • Good Clinical Data Management Practices 
    • HIPAA – Protected Health Information/GDPR-General Data Protection Regulation 
    • Drug Development and Regulatory Approval Processes 
  • Direct experience working with TMF, CTMS, EDC, RTSM, etc. with a strong acumen of processes required; hands-on system experience preferred
  • Working knowledge of FDA regulations and guidelines, ICH, GxP manufacturing and clinical trials
  • At least 2 years of direct study management work preferred
  • Experience with the development of supporting SOP’s and standards  
  • Experience writing clinical documents such as protocols, ICF, and/or CSR required
  • Experience leading a team of collaborative clinical professionals  
  • Excellent oral, written, and medical communication skills
  • Ability to facilitate discussions and negotiate mutually beneficial solutions
  • Excellent communication and presentation skills
  • ASCM (formerly APICS) and/ or ISM certification a plus
  • Flexibility and adaptability - our Senior Consultants work on everything from design to hands-on configuration and can stretch into new roles
  • Thorough client services orientation and accustomed to taking an active role in executing engagements and project plans/tasks
  • Excellent analytical skills and the ability to present and write at a publication-quality level to communicate findings and recommendations
  • 4-year degree from an accredited college or university

Travel Requirement 

Travel is an integral part of this role and is estimated to average 30-50%. This may vary based upon client and project needs. When not traveling, consultants work from their home office. Relocation is not required.  

More About Clarkston 

 Founded in 1991, Clarkston Consulting delivers technology and management solutions to market leaders in the life sciences, consumer products, and retail industries. At Clarkston, we cultivate success - for our clients, for our people, and for our firm. We utilize a team approach leveraging our collective expertise and industry knowledge to solve our clients’ business challenges.  

Our benefits include:  

  • Comprehensive Health and Wellness Benefits (Medical, Dental, Vision, and more)  
  • 401k with company contributions  
  • Paid vacation, personal days, holidays, and sick leave  
  • Paid Parental Leave and Family Building Benefits (Adoption, Surrogacy, and Infertility Support) 
  • Life and Disability Insurance 
  • Training and Professional Development investments, Tuition Assistance, and more 

 

Visit Careers at Clarkston to learn more about our culture, benefits, and opportunities. 

Clarkston Consulting is an equal opportunity employer. We are committed to ensuring our firm is rich in diverse skills, competencies, strengths, personalities, and culture. We foster an inclusive environment that embraces the unique contributions of our people to further our purpose. Please visit Diversity @ Clarkston to learn more about our diversity initiatives. 

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What You Should Know About Clinical Operations Senior Consultant, Clarkston Consulting

At Clarkston Consulting, we’re on the lookout for a Clinical Operations Senior Consultant who thrives in a team-oriented environment and is passionate about delivering innovative solutions to some of the biggest names in the life sciences, consumer products, and retail sectors. If you have at least 6 years of leadership experience in clinical drug development and a knack for Good Clinical Practices (GCP), then we want you to join our team! In this role, you’ll be at the forefront of implementing risk-based GCP solutions, coordinating compliance strategies, and establishing comprehensive quality management systems to support clinical programs. You’ll have the opportunity to develop standard operating procedures and conduct audits for clinical research organizations, ensuring that every process aligns with industry standards. Your ability to build trusted relationships with clients will be key, as you’ll guide them through the complexities of clinical studies. You’ll also be responsible for sharing your knowledge and mentoring junior analysts, which not only aids their growth but enriches your experience as well. At Clarkston, we believe in nurturing your career, offering mentorship, and providing professional development opportunities to expand your skill set. Plus, with a flexible working environment and a travel requirement of around 30-50%, you’ll have the chance to enjoy work-life balance while making a significant impact. If you are ready to step into a role where your expertise will shine and your contributions will be valued, we would love to hear from you!

Frequently Asked Questions (FAQs) for Clinical Operations Senior Consultant Role at Clarkston Consulting
What are the key responsibilities of a Clinical Operations Senior Consultant at Clarkston Consulting?

As a Clinical Operations Senior Consultant at Clarkston Consulting, you will be responsible for implementing risk-based Good Clinical Practices (GCP), coordinating compliance solutions for clinical programs, and establishing quality management policies. You'll conduct audits of clinical research organizations and lead training sessions on global GCP standards, while also developing meaningful relationships with clients to guide them through complex clinical studies.

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What qualifications are required for the Clinical Operations Senior Consultant role at Clarkston Consulting?

To qualify for the Clinical Operations Senior Consultant position at Clarkston Consulting, candidates should possess a minimum of 6 years of leadership experience in clinical drug development. A strong understanding of Good Clinical Practices, FDA regulations, and experience with clinical data management practices is essential. Excellent communication, analytical skills, and a 4-year degree from an accredited institution are also required.

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How does Clarkston Consulting support career development for Clinical Operations Senior Consultants?

Clarkston Consulting is committed to the professional growth of its Clinical Operations Senior Consultants by providing a robust support system that includes mentorship from experienced colleagues and access to various professional development opportunities. This helps consultants expand their skill sets and excel in their roles.

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What experience is preferred for candidates applying for the Clinical Operations Senior Consultant position at Clarkston Consulting?

Ideal candidates for the Clinical Operations Senior Consultant role at Clarkston Consulting should have at least 6 years of increasing leadership experience in clinical drug development, with direct study management experience preferred. Familiarity with TMF, CTMS, and clinical documentation such as protocols and compliance reports is also key to success in this role.

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Is travel required for the Clinical Operations Senior Consultant role at Clarkston Consulting?

Yes, travel is an integral part of the Clinical Operations Senior Consultant role at Clarkston Consulting, estimated to average between 30-50%. Travel may vary depending on client and project needs but offers the flexibility of working from your home office when not traveling.

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Common Interview Questions for Clinical Operations Senior Consultant
Can you describe your experience with Good Clinical Practices as a Clinical Operations Senior Consultant?

In your response, highlight specific instances where you successfully implemented GCP protocols in past projects. Discuss your understanding of the compliance landscape and how you led teams to meet GCP standards, ensuring quality and compliance throughout the clinical study processes.

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How do you approach building relationships with clients as a Clinical Operations Senior Consultant?

Building trust is essential. Discuss your strategies for understanding client needs, maintaining open communication, and offering tailored solutions that go beyond project work to foster long-term partnerships.

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What are some challenges you faced in previous clinical projects and how did you overcome them?

Reflect on a challenging scenario, such as a compliance issue or a project delay. Explain the steps you took to resolve the issue, how you engaged your team and clients, and what the outcomes were, emphasizing your problem-solving skills.

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Describe your experience with clinical data management tools relevant to the role.

Here, you want to detail your hands-on experience with tools like EDC, CTMS, and RTSM. Mention how you utilized these tools to enhance data accuracy and streamline clinical workflows, and discuss any training you provided to ensure team proficiency.

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How do you ensure continuous improvement in clinical operations practices?

Talk about how you implement feedback loops, conduct audits, and facilitate training sessions to ensure adherence to best practices. Highlight any key initiatives you led that resulted in improved operational efficiency.

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What is your experience with audit processes in clinical trials?

Discuss specific audits you have conducted, including your role in preparing for the audit, conducting it, and following up on findings. Highlight your ability to create audit reports and take corrective actions to uphold GCP.

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Can you give an example of how you led a team in a clinical project?

Choose a specific project and explain your leadership style while leading the team. Discuss how you motivated the team, facilitated discussions, and ensured the team's deliverables aligned with project goals.

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How do you stay current with industry regulations and standards?

Demonstrate your commitment to professional development by mentioning regulatory bodies you follow, relevant publications you read, and any professional organizations you join. Explain how this knowledge impacts your clinical operations work.

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What strategies do you employ to stay organized while managing multiple projects?

Describe your organizational skills, such as using project management software, prioritizing tasks, and maintaining open communication with your team. Share a method or tool that has been particularly effective in your work.

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How do you handle conflicts within project teams?

Emphasize your conflict resolution techniques, including active listening and open dialogues. Discuss your experience navigating challenging team dynamics and how it ultimately contributed to project success.

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Clarkston will be the most effective and highly sought after integrator of business solutions for our core clients, promoting business growth and market diversification, while providing a rewarding and stimulating environment for our stewards.

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March 20, 2025

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