National Manager of Community Sales

Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Position Summary:  The National Manager of Community Sales is responsible for overseeing the formation & strengthening of business relationships between Clayton and our community partners. The position will participate in Clayton’s planning & execution of strategies to increase sales, production, customer experience & company growth within Communities for our home building facilities. The position will oversee work done by the Business Development Managers.

Duties / Responsibilities:

• Align appropriate resources between Clayton & our partners.
• Execute work that is funneled from various Op’s leaders
• Visit key leaders at their corporate office to share out Clayton’s efforts & plan ways we can strategically work together
• Serve as the face of the business at National events
• Resolve major legal, financial or quality issues
• Oversee monthly goals, sales performance & training
• Create structure & tools for our company to be successful in managing community business
• Identify business needs & assign out as necessary
• Have regular discussions with team members on known opportunities in various areas of the business
• Work with team members & graphic design company to create sales training platforms
• Host weekly sales huddle with team
• Support each team member through weekly one-on-ones
• Establish growth plans for individual team members & reevaluate quarterly
• Set goals & provide resources to team members to ensure their success
• Provide market insight & sales strategy on long-term business decisions
• Perform due diligence on competitor business and potential start-up locations/acquisitions
• Host customer leaders for on & off-site visits to Home Office and our home building facilities
• Provide regular updates to leadership on performance of Communities, strength of the market, and key considerations on product
• Create new pay terms & volume agreements to leverage community buying power
• Identify key markets & growth partners
• Work with finance partners such as 21st to develop ways our organizations can leverage our services to increase profitability
• React to real-time business needs & provide solutions
• Answer questions from HBF’s regarding pay terms, A/R needs, partner agreements,
• Consolidate & align processes across multiple facilities working with the same community partner
• Most support is provided through this position’s direct report
• Other duties as assigned

Qualifications:

• Bachelor’s degree with a preference of Business, Finance, Economics, Sales, Marketing, or similar degree.
• 8 years’ experience as a CSM, BXM, management role in a finance company, partnership in a community operation, or other applicable outside management
• Strong skill set in Microsoft Office. Particularly high skilled in Excel for data analytics & interpretation.
• Presentations & public speaking experience
• Analytical & entrepreneurial abilities
• Ability to travel & flexibility with scheduling
• Must have great attention to detail & organizational skills
• Ability to work independently or in a team environment
• Skilled in building rapport with a range of audiences
• Ability to multi-task while delivering quality results
• Willingness to learn, hard-working, determined, and assertive
• Ability to work under high-pressure situations

Physical Demands:

• Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc.
• Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
• Constantly works in an indoor, temperature-controlled, sealed-window office environment.
• Work primarily involves sitting / standing.

Travel Requirements:

• Up to 40%

Why Clayton?

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00018