Commercial Lead

As a Commercial Lead at ClearScore, your main responsibilities include cultivating strong business relationships with senior stakeholders in financial institutions, optimizing credit marketplace performance, and collaborating with various teams to enhance commercial outcomes. You will also analyze platform data to inform strategies, contribute to the overall business strategy, and ensure continuous improvement in commercial operations.

To qualify for the Commercial Lead position at ClearScore, candidates should possess at least 8 years of experience in commercial roles within technology startups, scale-ups, or financial services. Key skills include data-driven decision-making, project management, and strong influencing capabilities, alongside excellent communication skills and a collaborative mindset.

ClearScore is committed to fostering professional growth for its Commercial Lead through transparent pay structures, career growth plans, and regular Lunch and Learns with guest speakers. Our inclusive culture encourages employees to contribute ideas and seek career advancement opportunities.

At ClearScore, the workplace culture is built on trust, collaboration, and outcome-driven results. As a Commercial Lead, you will experience a flexible hybrid work environment promoting innovation and teamwork while benefiting from generous employee benefits and a focus on inclusivity and diversity.

The hybrid work model at ClearScore requires the Commercial Lead to work at the office a minimum of two days a week. This structure enhances team connection while providing the flexibility to manage work-life balance effectively.

To build strong relationships with executive stakeholders, I focus on understanding their strategic goals and pressures. Open communication and establishing trust are key. I ensure that my proposals align with their objectives and demonstrate the business value clearly.

Yes, in my previous role, I analyzed user engagement data and identified bottlenecks in the customer journey. By collaborating with the product team, we implemented changes that increased user satisfaction and improved overall marketplace metrics.

I employ a mix of qualitative and quantitative analysis, leveraging data visualization tools to glean insights. I prioritize key metrics that align with the business goals, ensuring our strategies are responsive to changing market conditions.

When under pressure, I stay organized and prioritize tasks based on urgency and impact. I communicate effectively with my team to delegate where necessary and maintain transparency about progress and challenges.

Collaboration is essential in my approach. I believe that diverse perspectives lead to better problem-solving. I actively involve cross-functional teams to ensure alignment and foster innovation through brainstorming and knowledge sharing.

In my last position, I faced a challenge with declining partner engagement. By implementing a feedback loop and engaging directly with partners, I fine-tuned our offering and rekindled strong relationships, resulting in improved sales and satisfaction.

I prioritize continuous learning by subscribing to industry publications, attending conferences, and engaging with professional networks. This knowledge helps in anticipating market shifts and aligning strategies accordingly.

My conflict management strategy involves active listening and mediation. I aim to understand differing viewpoints and facilitate discussions that lead to constructive resolutions, maintaining team cohesion and morale.

I prioritize responsibilities by aligning them with strategic business objectives. Utilizing tools like project management software, I create a balanced workload that addresses urgent tasks while keeping long-term goals in sight.

I want to work at ClearScore because I resonate with the company's mission of simplifying personal finance and empowering users. The culture of trust, collaboration, and focus on impactful results aligns with my professional values.