Clerk IV

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Required Minimum Qualifications:

• Any combination of progressively responsible related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to four years of full-time employment.

Preferred Qualifications:

Job Description:

The Facilities Planning and Management department is seeking candidates for a Clerk IV for the Service Center. This position will receive and process inquiries and requests for FP&M Services and Operations, which includes both on-campus and off-campus requests. This person will research information, prepare documents, and review and analyze documents, such as reports, applications, records, etc. This position will advise staff, faculty, and others in the interpretation of policies, regulations, and practices of maintenance and FP&M operations.

In addition, the Clerk IV will utilize a database (FAMIS facilities management software) that requires specialized subject matter knowledge. Will analyze data, maintain the database, generate reports, and troubleshoot database problems with staff. The successful candidate will be dependable and have an excellent attendance record as the Service Center staff are considered essential workers.

Characteristic Duties and Responsibilities

• Researches information, prepares, reviews and analyzes documents, such as reports, applications, records etc., applicable to a specialized subject area requiring independent informational search and a knowledge of the policies and procedures of both the assigned and related work areas.

• Creates and maintains a complex database that requires specialized subject matter knowledge.

• Analyzes the data to maintain the database and generate reports.

• Troubleshoots database problems for staff.

• Advises staff, faculty, and others requiring interpretation of policies and regulations of specific projects or programs in assigned work area.

• Coordinates intra unit and interunit operations and procedures and participates in regular staff meetings to discuss and assist in developing operational policies and procedures.

• Composes correspondence requiring judgment in the application of policies and procedures in both the assigned and related work areas.

Knowledge, Skills, and Abilities

• Knowledge of institutional and unit policies, processes, and forms.

• Knowledge of format and clerical procedures to arrange a variety of material from different sources in a coherent and logical manner.

• Knowledge of grammar, spelling, punctuation, and capitalization.

• Skill in utilizing computer software packages and online systems to develop unit-specific applications.

• Skill in operating office equipment.

• Ability to communicate effectively with staff, students, and the public.

• Ability to make decisions requiring interpretation and judgment.

• Ability to follow oral and written instructions and interpret institutional and other policies accurately.

• Ability to gather, analyze, and display data in appropriate format and keep accurate records.

• Ability to organize and prioritize multiple tasks.

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