Job details

Clinical Lab Assistant - Part-Time

Who We Are

Ro is a direct-to-patient healthcare company with a mission of helping as many patients as possible achieve their health goals. Ro is the only company to offer telehealth care, at-home diagnostic testing, labs, and pharmacy services nationwide. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

Ro was recognized as a CNBC Disruptor 50 in 2022, listed by Inc. Magazine as a Best Place to Work in 2022 for our third consecutive year, and named one of FORTUNE's 2022 Best Medium Workplaces.

The Role

As a Lab Assistant, you’ll partner with our Lab Team to assist in the general operations of the lab. You’ll perform administrative and clerical duties such as cleaning and sterilizing equipment, unboxing and sorting samples, and logging data to ensure the laboratory is well-stocked and maintained in an orderly condition. You’re a versatile team player who's able to float effortlessly between tasks to create a productive lab environment.

We are looking for a Lab Assistant with availability Monday-Saturday, from 9am - 1:30pm PT; our lab is located in Dogpatch, San Francisco.

What You'll Do:

Assist with the unboxing and sorting of fully boxed incoming patient samples received by the lab
Monitor and ensure sufficient inventory of laboratory supplies (non-analyzer consumables, supplies, ordering consumables, etc.)
Maintain work area and cleanliness of laboratory facilities including removing trash from the facility
Perform routine cleaning, sterilization, and upkeep of laboratory equipment including cleaning centrifuges, weekly bleaching/ decon of racks, freezer defrosting maintenance
Manage and organize the laboratory’s records and documents (temp sensor upload on google drive, review temp logs, etc.)
When needed, assemble and install laboratory storage racks, chairs, tables, and similar duties
Escalates issues or concerns to clinical laboratory associate or technical/general supervisor
Follow all safety procedures, policies, precautions, and Quality Assurance
Other duties as assigned

What You'll Bring to the Team:

Long periods of standing, working repetitively with your hands, must be able to bend at the waist and knee, occasionally lifting up to 15 lbs
Must be comfortable donning and doffing personal protective equipment (nitrile gloves) with the handling and processing of blood samples
Familiarity with word processing and data analysis tools (eg. Google Suite - Docs, Drive, Sheets, etc.)
Curiosity to gain exposure into lab operations
Strong communication skills (verbal and written)
Ability to think quickly and work autonomously
Strong organizational skills
Attention to detail, ability to complete repetitive tasks accurately

Bonus Point:

At least 1 year of related experience working in a CLIA/CAP or similarly regulated healthcare environment is preferred

The hourly rate for new hires in this position is $22. When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.

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