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Job details

Customer Support Agent (HCF AMERICAS)

Clipboard Health is a rapidly growing tech startup that connects healthcare professionals with facilities. We are seeking customer-centric individuals to enhance our service delivery.

Skills

  • Excellent communication skills
  • Empathy and problem-solving
  • Ability to handle conflicts

Responsibilities

  • Process customer contact and deliver prompt solutions
  • Communicate and collaborate with different departments
  • Investigate, research, and resolve customer issues
  • Handle tough and dissatisfied customers politely
  • Track and follow up on customer requests

Education

  • High school diploma or GED
  • Experience in customer service

Benefits

  • Work from home flexibility
  • Occasional in-person meetings
  • Personal and professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
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CEO of Clipboard Health
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Wei Deng
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Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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BADGES
Badge Women LedBadge ChangemakerBadge Family FriendlyBadge Flexible CultureBadge Future MakerBadge Innovator
CULTURE VALUES
Empathetic
Feedback Forward
Reward & Recognition
Transparent & Candid
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
September 7, 2024

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