Job details

Customer Support Agent (HCF Global)

Clipboard Health is seeking customer-centric individuals to provide outstanding customer service for their healthcare marketplace. This role involves resolving customer issues promptly and efficiently while exhibiting high standards of service.

Skills

Strong problem-solving skills
Excellent communication and empathy
Ability to work independently and in fast-paced environments

Responsibilities

Process customer inquiries via phone, chat, and email
Collaborate with different departments
Investigate and resolve customer issues
Handle difficult customers with professionalism
Track and follow up on customer requests in a timely manner
Manage conflicting priorities and provide exceptional service

Education

High school diploma or equivalent

Benefits

Personal and professional development opportunities
Remote work with occasional in-person meetings

To read the complete job description, please click on the ‘Apply’ button

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CEO of Clipboard Health

Wei Deng

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By Clipboard Health

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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