Job details

Customer Support Agent (HCF India) - job 1 of 2

Clipboard Health connects healthcare facilities with professionals for on-demand shifts. They seek customer-centric agents with strong problem-solving skills, especially those with leadership experience in the BPO sector.

Skills

Empathy
Critical thinking
Leadership in customer service
Excellent communication

Responsibilities

Process customer contact and deliver prompt solutions through phone, chat, and email
Communicate and collaborate with different departments
Investigate, research, and resolve customer issues
Handle tough and dissatisfied customers politely and professionally
Track and follow up on all customer requests in a timely manner
Manage conflicting priorities
Provide outstanding and exceptional customer service

Benefits

Work from home
Personal and professional development opportunities

To read the complete job description, please click on the ‘Apply’ button

Clipboard Health Glassdoor Company Review

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CEO of Clipboard Health

Wei Deng

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By Clipboard Health

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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