Job details

Customer Support Agent (HCF India)

Clipboard Health, a post-Series C tech startup, is seeking customer-centric individuals to provide exceptional service to healthcare professionals using their app-based marketplace. The role involves resolving customer issues promptly and effectively.

Skills

Excellent communication
Problem-solving skills
Empathy
Initiative

Responsibilities

Process customer contact and provide solutions via phone, chat, and email
Collaborate with different departments
Investigate and resolve customer issues
Handle tough customers professionally
Track and follow up on customer requests
Manage conflicting priorities
Deliver outstanding customer service

Benefits

Opportunity to work for a fast-growing startup impacting healthcare professionals
Remote work with occasional in-person meetings
Personal and professional development opportunities

To read the complete job description, please click on the ‘Apply’ button

Clipboard Health Glassdoor Company Review

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Clipboard Health DE&I Review

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CEO of Clipboard Health

Wei Deng

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By Clipboard Health

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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