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Customer Support Agent (HCF Jamaica)

Clipboard Health is looking for customer-centric individuals to provide outstanding service to healthcare professionals using their marketplace. The role requires problem-solving skills, empathy, and the ability to work independently in a fast-paced environment.

Skills

  • Strong problem-solving skills
  • Excellent communication skills
  • Ability to handle difficult situations with empathy
  • Initiative to solve problems proactively

Responsibilities

  • Process customer contacts through phone, chat, and email
  • Collaborate with different departments
  • Investigate and resolve customer issues
  • Handle tough customers professionally
  • Track and follow up on customer requests
  • Provide exceptional customer service

Education

  • High school diploma or equivalent

Benefits

  • Personal and professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
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CEO of Clipboard Health
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Wei Deng
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Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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CULTURE VALUES
Empathetic
Feedback Forward
Reward & Recognition
Transparent & Candid
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$40,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 27, 2024

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