Clipboard Health is looking for customer-centric individuals to provide outstanding service to healthcare professionals using their marketplace. The role requires problem-solving skills, empathy, and the ability to work independently in a fast-paced environment.
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Skills
Strong problem-solving skills
Excellent communication skills
Ability to handle difficult situations with empathy
Initiative to solve problems proactively
Responsibilities
Process customer contacts through phone, chat, and email
Collaborate with different departments
Investigate and resolve customer issues
Handle tough customers professionally
Track and follow up on customer requests
Provide exceptional customer service
Education
High school diploma or equivalent
Benefits
Personal and professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.