Job details

Customer Support Agent (HCF Jamaica)

Clipboard Health is looking for customer-centric individuals to provide outstanding service to healthcare professionals using their marketplace. The role requires problem-solving skills, empathy, and the ability to work independently in a fast-paced environment.

Skills

Strong problem-solving skills
Excellent communication skills
Ability to handle difficult situations with empathy
Initiative to solve problems proactively

Responsibilities

Process customer contacts through phone, chat, and email
Collaborate with different departments
Investigate and resolve customer issues
Handle tough customers professionally
Track and follow up on customer requests
Provide exceptional customer service

Education

High school diploma or equivalent

Benefits

Personal and professional development opportunities

To read the complete job description, please click on the ‘Apply’ button

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CEO of Clipboard Health

Wei Deng

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By Clipboard Health

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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