Job details

Customer Support QA Team Leader

Clipboard Health is a fast-growing tech startup revolutionizing healthcare talent through an app-based marketplace. We are looking for a Customer Support QA Team Leader to oversee our Quality Assurance team and ensure high-quality service delivery.

Skills

Quality assurance methodologies
Data analysis
Team management
Effective communication

Responsibilities

Oversee daily operations of the QA team
Conduct regular QA audits
Manage team performance and development
Lead defect hunt initiatives
Prepare and present metrics in business reviews

Benefits

Flexible working hours
Remote work opportunities
Career growth and development programs

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Clipboard Health Glassdoor Company Review

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CEO of Clipboard Health

Wei Deng

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By Clipboard Health

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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