Job details

Real Time Analyst | Workforce Management

Clipboard Health is a fast-growing tech startup in the healthcare sector, aiming to improve lives by connecting healthcare professionals and facilities. They are looking for a detail-oriented Real Time Analyst to manage daily queue operations.

Skills

Data analysis
Proficiency in Excel/Google Sheets
Attention to detail
Problem-solving skills

Responsibilities

Revising forecasts when expectations aren't met
Scheduling and adherence management
Monitoring support queues for volume buildups
Providing root cause analysis for service level dips
Onboarding and offboarding agents
Tracking seat usage in tools
Monitoring attendance and PTO

Benefits

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Clipboard Health Glassdoor Company Review

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CEO of Clipboard Health

Wei Deng

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By Clipboard Health

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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