Job details

Training Specialist - Customer Support (Workplace)

Clipboard Health is a fast-growing tech startup aiming to improve the lives of healthcare professionals. They seek a Training Specialist to enhance customer support through effective training and continuous improvement.

Skills

Training design expertise
Data analysis skills
Strong communication skills
Coaching and mentorship abilities

Responsibilities

Develop and implement comprehensive training programs for customer support agents.
Conduct training needs analysis and tailor content for skill enhancement.
Lead new hire training programs and oversee quality audits of agent interactions.
Deliver constructive feedback and measure training effectiveness through assessments.

Education

Bachelor's degree in relevant field
Experience in adult education or training

Benefits

Flexible work hours
Remote work opportunity
Professional development opportunities
Health benefits

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Clipboard Health Glassdoor Company Review

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CEO of Clipboard Health

Wei Deng

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By Clipboard Health

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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