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Customer Success Manager (French speaking)
Cloudflare, a leading Internet company, is seeking a Customer Success Manager fluent in French to ensure the success of enterprise customers by managing their adoption post-sale.
Skills
- Fluency in French
- Strong communication skills in English
- Experience in a related field, preferably in cybersecurity
- Organizational skills
- Understanding of computer networking and cybersecurity industry
- Experience with account portfolio planning and Salesforce upkeep
- Analytical skills
Responsibilities
- Managing a portfolio of Cloudflare's contracted customers and their post-sale experiences
- Building relationships with customers and internal stakeholders
- Utilizing data to uncover risks and expansion opportunities for customers
- Working cross-functionally to resolve customer challenges
- Continuous learning on Cloudflare's offerings and soft skills
Education
- Bachelor's degree in Marketing, Business, or IT preferred
Benefits
- Protecting the free and open Internet
- Paths for mid-career professionals to re-enter the workplace
- Privacy-centric public DNS resolver
- Equal opportunity employer with a commitment to diversity and inclusiveness
To read the complete job description, please click on the ‘Apply’ button
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Cloudflare is an American company, headquartered in San Francisco, California. They provide content delivery network services, cloud cybersecurity, DDoS mitigation, Domain Name Service, and ICANN-accredited domain registration services.
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BADGES 
CULTURE VALUES
Mission Driven
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Transparent & Candid
Rise from Within
Diversity of Opinions
Work/Life Harmony
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Paid Holidays
Paid Sick Days
Paid Time-Off
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
May 8, 2024
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