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Job details

Customer Success Manager (French speaking)

Cloudflare, a leading Internet company, is seeking a Customer Success Manager fluent in French to ensure the success of enterprise customers by managing their adoption post-sale.

Skills

  • Fluency in French
  • Strong communication skills in English
  • Experience in a related field, preferably in cybersecurity
  • Organizational skills
  • Understanding of computer networking and cybersecurity industry
  • Experience with account portfolio planning and Salesforce upkeep
  • Analytical skills

Responsibilities

  • Managing a portfolio of Cloudflare's contracted customers and their post-sale experiences
  • Building relationships with customers and internal stakeholders
  • Utilizing data to uncover risks and expansion opportunities for customers
  • Working cross-functionally to resolve customer challenges
  • Continuous learning on Cloudflare's offerings and soft skills

Education

  • Bachelor's degree in Marketing, Business, or IT preferred

Benefits

  • Protecting the free and open Internet
  • Paths for mid-career professionals to re-enter the workplace
  • Privacy-centric public DNS resolver
  • Equal opportunity employer with a commitment to diversity and inclusiveness
To read the complete job description, please click on the ‘Apply’ button
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CEO of Cloudflare
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Matthew Prince
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Cloudflare is an American company, headquartered in San Francisco, California. They provide content delivery network services, cloud cybersecurity, DDoS mitigation, Domain Name Service, and ICANN-accredited domain registration services.

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CULTURE VALUES
Mission Driven
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Transparent & Candid
Rise from Within
Diversity of Opinions
Work/Life Harmony
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Paid Holidays
Paid Sick Days
Paid Time-Off
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
May 8, 2024

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