Job details

Customer Success Manager, India

Cloudflare is looking for an experienced Senior Customer Success Manager to join their team in the India region. The role involves managing and growing the customer base, serving as a trusted advisor, and ensuring customers fully leverage the platform.

Skills

Adaptability and resilience
Exceptional critical problem-solving skills
Comprehensive product knowledge
Strong communication and interpersonal skills
Ability to work independently and as part of a team

Responsibilities

Serve as the primary point of contact for Enterprise / Mid Market customers in the India region
Build and maintain strong relationships with key customer stakeholders
Develop a deep understanding of customers' business objectives and challenges
Work with customers to develop and execute success plans
Monitor customer usage and performance
Manage contract renewals and negotiate terms

Education

Bachelor's degree or equivalent experience

Benefits

Cloudflare's commitment to diversity and inclusiveness
Equal employment opportunity for all
Reasonable accommodations for individuals with disabilities

To read the complete job description, please click on the ‘Apply’ button

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By Cloudflare

Cloudflare is an American company, headquartered in San Francisco, California. They provide content delivery network services, cloud cybersecurity, DDoS mitigation, Domain Name Service, and ICANN-accredited domain registration services.

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